Sam’s Club Optical

Deanna did a phenomenal job. Sold me the right pair of sunglasses!! I appreciated her expertise and professionalism.

I went in with two prescriptions for contact for my kids and zero idea what to expect or what I was doing. Vesna was just phenomenal at helping me understand the process and taking the time to answer all my questions. I never felt rushed and when she could tell something was going over my head she proactively walked me through it again until it was clear that I understood. She could not have been more pleasant and kind. Hold on to this one Sam's! She is truly exceptional at her job.

Brought my 11 year old here for an exam and to be fitted for her first contacts. The optometrist and the woman at checkin/out were really really nice and professional. They were upfront about pricing and let me know about the optional tests that they offer. I don’t recall that happening at the other places we have gone. I appreciated their honesty!! The exam was very thorough and the optometrist has the best demeanor. He was very nice! The woman who checked us in also helped my daughter with putting in her contacts. She was so sweet and made my daughter feel at ease with the whole process. She was able to put them in and take them out in about 10 minutes. I don’t wear contacts so I wasn’t sure how to help her. I’m so glad we came here!! She loves her new contacts! The people working at the glasses place next door were equally helpful and friendly. All in all this was the best place we have been and will definitely come here from now on.

Had the pleasure of working with Lalo who is very helpful and knowledgeable.

They made copies of my insurance card to see how much the exam would be. Told me they would call back later and let me know. I called a week later and the lady at the front desk has no idea what I’m talking about and has difficulty communicating over the phone. They also seem very unorganized when I went inside. Papers all over the desk area and chatting with customers on the phone and in person at the same time.