Place took there time. And helped And never rushed me. Went threw my insurance and showed me were to look for that amount or if I wanted to pay a little more Great associates. My new go to when I need Glasses every 2 yrs.
Seneca Optical
About
Seneca Optical serves patients in West Seneca and the surrounding part of New York from its office at 1900 Ridge Rd Ste 101. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (14 plans in total). Doctors at this practice include Ethan Boryszak, OD and Michael F. Honeyman, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (716) 677-9800 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1900 Ridge Rd Ste 101
West Seneca, NY 14224-3332
Get Directions - Phone
- (716) 677-9800
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 91
Love my sun prescription glasses, the frame is mine and I also have regular glasses from them so happy with my recent purchase. My favorite is the Male he’s always knowledgeable and professional. I don’t know his name) I’ve noticed the ladies would push their work on to him to finish up including me. In the middle of ordering and she say he can finish, he just walked in and clocked in. She may not know customer service well she half work and pass along. We both noticed and he still was professional I hope he gets a raise for always doing two people jobs. He’s tall and handsome and I believe the only male, please treat him right he deserves compassion and respect not dumped on by a co-worker that acts ENTITLED.
I have been going there for years, and I bought expensive Coach glasses and I've always used my military discount on glasses and lenses this time I had issues with my eyes and didn't want to spend on expensive glasses until I fix my eye issue so I used a pair of glasses I already had to put lenses in and they did not give me my military discount also I asked for paperwork from my visit and paperwork from the last time I was there My current time and last time and they told me it would be ready when I pick up my glasses I went to pick up my glasses and they don't have the paperwork ready so they're going downhill I'm not going to go there anymore The excuse he gave me this time for not applying my military discount was we don't use military discount when you have insurance I've always had insurance I've always used my insurance and military discount so they just lost a customer I bet you they really don't care but I'm putting it out there
I've been coming here for YEARS, and have noticed in the past the major issue with customer service. Everytime you walk in you aren't even acknowledged and multiple people are awkwardly standing around the desk waiting to be spoken to. There were 3 people behind the desk and it still seems like this was not enough. The Dr is GREAT but as soon as you leave that room its a huge issue. The waiting around to PAY took longer than the eye appointment. I think they need a major upgrade with whatever system they use and maybe that would help the flow of things.
Love this place. I’ve been coming to this location for years. It’s always a great experience. The woman working the front counter today is so nice. The eye doctor is super nice also. Always a pleasant and easy appointment, with no wait.
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