My experience at this hospital was extremely disappointing and traumatic. I would strongly caution parents to carefully consider their options before bringing their children here. My child was transferred to this hospital after suffering a seizure to be evaluated by a pediatric neurologist. During our stay, my child also had an infection that was not identified by the medical team. I had to bring it to their attention after reviewing the blood test results from the first hospital myself. That was incredibly concerning and made me question the quality of care my child was receiving. I also felt that Dr. Madeline Zito and her team focused on making assumptions about me as a parent instead of listening to my concerns and providing appropriate medical care. The experience left me feeling unheard, unfairly judged, and traumatized at a time when my family was already under immense stress. As a Black parent, I left feeling that I was treated differently and unfairly. While I cannot speak to the experiences of others, my experience caused me to lose trust in the care my family received. Based on my personal experience, I cannot recommend this hospital. I hope the hospital takes patient and family concerns more seriously and ensures that all families are treated with fairness, respect, and compassion. My rating is 0.
