Site For Sore Eyes

My experience was great , the manager is extremely kind , patient and fair with his prices. The customer Service is extremely good and the employees take the time to find the perfect pair of glasses for you. Would definitely recommend going to this place as I said before the new owner is amazing and does an excellent job of taking care of his customers!!.

These guys are awesome... I got my glasses made here last month, and Mike and the lab associate were extremely helpful. They even walked outside with a sample lens to show me how dark and what color the tint would get. There is a pretty good selection of frames to choose from, frames and lenses were reasonably priced. Took about 6 business days and I couldn't be happier with my new glasses. Gives these guys a try, you will not be disappointed.

This is the worst place ever. The front desk folks are nice but the quality of spectacles is pathetic. They made me come in 4 times for a prescription sunglasses and every time, they got it wrong. They finally delivered one which turned out to be defective, and one can see dark patches, thus making it unusable. Got the lenses checked with another optician and its turns out to be extremely poor craftsmanship. best to avoid.

This review is for the staff/manager and the office policies and not for the doctor. The staff/manager needs training on how to speak to a customer. The staff was rude and unprofessional in my interaction about “canceling the appointment.” I called the office to cancel, and I was told I needed to pay a cancellation fee. There is nowhere on their website, reminder texts, etc., that there is a fee as such, and on the call, this guy, Andy, said there is an office fee and insisted (rude behavior) to pay. I questioned it, saying I had no prior knowledge or was told/written anywhere on their website, but he kept saying it was an office policy. To the management: If there is a cancellation fee, make it a part of your “book appointment” system or put it somewhere on the website so the customer knows ahead of booking an appointment, not after the fact.

I started going to this store a year ago to get my glasses done. Ever since I have been very satisfied. Very recently, I damaged one of my lenses, I went to store and was treated very professionally. Shelly one of the associates helped me and I had my glasses done on timely manner. Very satisfied with over all customer service and I recommend this business to everyone! Thank you!!