Site for Sore Eyes - Walnut Creek

I had a great experience at this glasses store! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and offered thoughtful recommendations without any pressure. The selection of frames was impressive—stylish, high-quality, and available at a range of price points. The fitting process was smooth and professional, and they made sure my glasses were perfectly adjusted before I left. My new glasses are comfortable, look great, and my prescription is spot-on. Excellent customer service, great selection, and a seamless experience from start to finish. I highly recommend this store to anyone looking for quality eyewear and top-notch service!

I am extremely disappointed with my experience at Site for Sore Eyes. I placed an order for prescription glasses for my son two weeks ago. They were supposed to be ready last week, but I received no update. When I called, they told me it would be ready this week, but it wasn’t. I called again, and now they say it will be ready next week. The service is incredibly unprofessional, the prices are much higher than other places, and there is a complete lack of respect for the customer’s time. I have never had such a poor experience anywhere else.

Excellent and informative assistance! The best selection of glasses!!! I tried many places and this is the best.

I can not say enough good things about their customer service! Julia and Claire are experienced, knowledgeable and accommodating. I have had some issues with my prescription ( done by a different Dr.) that needed to be redone and they were so helpful in the process to redo my lenses and make it right. It turned out to be PERFECT! Thank you so much, I’ll be forever grateful.

I had an amazing experience shopping for new glasses here. I've always been dreading shopping this because I have a small face for an adult and have a hard time finding glasses that fit and look good on me, but this was the first time I actually enjoyed it. Jackeline has been so supportive and worked hard to carefully select frames that look good on me. She's been very patient and clearly focused on finding a frame that makes me look good. Thanks to her I was encouraged to try different styles that I haven't worn before and chose one that makes me look more cheerful and fun: I've gotten so many compliments on it from my friends and family! I'm really grateful for the help and will definitely be back!