Skippack Eyecare

I had an issue and Dr.Lim me in right away. She was very thorough and spent a lot of time discussing solutions. In the current medical environment we are dealing with today, I found it very refreshing that she took the time to hear me. She is a wonderful doctor.

1st time there. My wife had been going for years. They were very pleasant and personable folks! Absolutely my new eye doctor! I should of listened to my wife years ago and gone there!

Dr. Lim was excellent. Not some slap-dash eye exam but a complete review of my vision, family history concerning eye disease, and an exam consisting of manual examination not just a bunch of machine images to be evaluated later or never at all. Could not recommend her more!

I cannot recommend this practice. In spite of being given both vision insurance and medical insurance information at the time the appointment was scheduled. My husband was billed $345 upfront for routine annual eye exam and contact lens assessment with no receipt provided at time of service. Our attempts to contact the office by phone and e-mail went unanswered. My husband was told that he was given access to the patient portal, but he was unable to access his account. We dropped in to the practice during normal business hours to asked the receptionist why our insurance was not billed and why our calls/emails went unanswered. We waited 40 minutes to talk with Dr. Lim. During that time the office phone did not ring once. Dr. Lim told us that she outsources her billing and IT services and they were just behind in billing our insurance and granting portal access. She assured us we would be reimubursed for any overpayment once our insurance paid for the visit. It has been two plus weeks since the visit and our insurance still hasn't been billed. Dr. Lim may be a good optometrist but the practice is poorly managed. If Dr. Lim wants to be a fee for service practice, she needs to drop any pretense of accepting insurannce. BTW - Stephen, the optician that used to work here, is no longer with the practice.

Dr. Lim, is very thorough and caring. She spent a lot of time with me, going over what options I have. I didn't feel rushed, and she explained things so I could understand. I had a very bad experience with my first eye doctor, when the lenses came back really bad, he prescribed them anyway. Long story. Then I found a wonderful place that makes the lenses right there in Drexel Hill, Upper Darby and they showed me everything and just how bad the other ones were. So I shared all this with Dr Lim, and she knew all about that and she was telling me that they are state of the art Lab and I feel so much better, and confident that I will be happy with them. She also has a nice bedside manner, she can give you the bad news and help you get over it bye taking the next step forward with confidence.