Slr Ophthalmology

My wife and I just delivered our 1st child here at Mount Sinai West. It was a fantastic experience! From a staff standpoint, we are super grateful to the nurses both on the delivery floor (Evelyn, Aba, and Emily) and to Devonni and Grace on the recovery/nursery floor. They took special care of my wife during the challenging times and they were extremely patient, informative, and fun to be around, throughout the 2.5 days of our stay. Also, special thanks to our OBGYN, Dr. Jeffrey Yu! He brilliantly guided the pregnancy through all trimesters and delivery. He is professional, pleasant to be around, and attentive. Dr. Yu managed our anxieties, a Type-A Manhattan professional woman :), and he did it with a blend of seriousness and subtle humor. We highly recommend and trust this physician. Lastly, the facilities at the hospital were great. I recommend taking their Maternity hospital tour beforehand to get a personal perspective. We enjoyed our rooms and the hospital food was surprisingly good. They are trying to make the stay more akin to an hotel stay with room service.

My husband and I had a wonderful birth experience recently at Mount Sinai west. From labor and delivery triage to discharge from the postpartum unit, every nurse and staff member was extremely attentive, checking my vitals often and also well being due to a scary birth experience. We felt well cared for each step of the way and owe so much to the whole team. Nurses Saffi and Marjorie were especially wonderful but really everyone had a vital role. I always felt safe and secure and am so grateful for a healthy baby boy after a 5 day hospital stay. Thank you everyone at Mount Sinai West!

My wife and I had a wonderful experience here for the delivery of our daughter Chloe. The nursing staff are all exceptional - especially Alicia and Marjorie. The level of care, experience, and support exceeded all our expectations. The physicians, pediatricians, and anesthesiologists were also excellent and highly professional. We are very grateful.

Recently discharged with an unclear diagnosis of what’s wrong with me. I spent over 48 hours in a hallway in the ER and was told I’d be moved within 24 hours. The nursing staff and volunteers on both ER and Neurology levels were amazing. There were 2 people I interacted with while I was on the neurology level from the kitchen that were amazing considering they were the only 2 people to pay attention to my food allergies and were actually the only 2 individuals to even tell me there were options of what I could eat. I did get discharged feeling the same as I went in sadly and have developed a swelling and growing bruise in my arm. As far as the discharge process goes, whatever car service was used needs to be let go entirely. 1 vehicle is requested for a certain time but wasn’t going to arrive until midnight instead (currently already transported off the floor in a wheelchair and put in the lobby by this point), vehicle 2 was not only fully packed with passengers but driver also was not helpful at all considering he was informed I had a walker and cane and still required further assistance. To top it all off, all of my outpatient referrals from the er and neurologist are not either not responsive or unavailable for over 5 months. I was told I’d start treatment for my loosely informed MS (unspecified and was never given a true final diagnosis) and I’m officially unaware of when any of my treatments can even be started. Since discharged, I’ve been contacting all parties and it seems as though the “base line” workers and nurses are just as lost as the patients when it comes to ask the disorganization behind the scenes. Overall, the nurses and 2 individuals from the kitchen made my visit barely even though I was discharged unknowing/uneducated of what’s actually wrong with me.

I would like to extend my deepest and most sincere gratitude to the outstanding postpartum team for their exceptional care and dedication. A very special acknowledgment goes to Nurse Megan Mahoney, whose professionalism, compassion, and unwavering support made a profound difference during the care of my daughter, Patricia Contreras. Her attentive and empathetic approach truly exemplifies excellence in patient care. I would also like to express my heartfelt appreciation to Christian, the neonatal nurse, whose remarkable dedication, tenderness, and commitment in caring for my newborn twin granddaughters was nothing short of extraordinary. His kindness and genuine love for his work were evident in every moment. It is truly reassuring and inspiring to know that such an exceptional team is entrusted with the care of patients and their families. Please accept my warmest congratulations for having such an extraordinary staff. Your commitment to excellence does not go unnoticed. With deepest gratitude Celina and Patricia Contreras