Socialeyes NY

I walked in with the intention of making an appointment for later but the doctor was in and there was no wait time. So, I gave them my insurance information and saw the technician and doctor within 15 minutes. I had my eyes photographed with a new scanner for a more comprehensive look along with the basic eye tests. Everyone from the front office staff to Dr. Chen were great. My results were better than I hoped-- my eyes are fine. They will be my new optometrist location for the foreseeable future.

One of the best experiences overall getting a new pair of glasses. Everyone was nice and the optometrist was extra careful and scheduled me for another appointment to make sure there was nothing wrong with my vision. My glasses were ready very quickly too and the manager was beyond helpful. Amazing selection of glasses as well.

I lost the tiny screw from my glasses’ frame and had it taped for a few days, luckily the team at SocialEyes Optical were there to help. Nicole was a life saver, thank you so much for the quick and easy experience! Good as new

I had an amazing experience at Social Eyes Optical in Washington Heights. From the moment I walked in, I felt welcomed—the staff is friendly, professional, and really takes the time to understand your needs. The optometrist gave me one of the most thorough eye exams I’ve ever had, explaining everything clearly and making sure I was comfortable. The selection of frames is outstanding—stylish, modern, and with options to fit every personality. They were patient while I tried on multiple pairs and even helped me pick out the perfect ones that matched my style. Pricing was very fair, and they worked with my insurance seamlessly, which made the process stress-free. What really stood out was the level of care—they don’t just want to sell you glasses, they genuinely want you to see and feel your best. It’s rare to find that combination of professionalism, warmth, and quality in one place. If you’re in Washington Heights and need an eye exam or new glasses, I highly recommend Social Eyes Optical. They go above and beyond, and I’ll definitely be coming back

I’m sure this was unintentional since they seem very nice but ughhh I wish they would’ve told me that the wait time was an hour (I had an appointment at 11:30 and they checked my insurance at 12:30). And then found out I was out of network. So I wish they 1. Told me the wait time 2. Checked my insurance earlier Hopefully they were just having an off day!