Southwest Vision

Cannot express how grateful I am to Dr. Yousef. She caught a tiny tear in the far periphery of my retina (had been missed by others) during a routine exam. I had no symptoms, but she spotted the problem and immediately got me into Austin Retina for laser repair. Ten years later I am still having no issues; retina remains very stable. Excellent work!

BE AWARE: If you have an emergency and really need them, they’ll let you go blind. Dr Yousef acts nice and may be knowledgeable but essentially she is rude, contemptuous and extremely greedy. Our family have taken their business elsewhere after Dr Yousef and her incompetent front desk jeopardized my husband’s ultra delicate eye treatment. Very disappointing but above all insane how irresponsible they can be with their patients. Do yourself a favor, go somewhere where they don’t see you as a dollar sign and genuinely care about your health.

Both my mom and I have seen Dr. Delilah Yousef. She is the most kind, patient doctor who is caring and listens. My mom had an emergency where she was in a lot of pain and Dr. Yousef quickly addressed the problem knowing exactly what to do and helping her to get comfort quickly. She is the BEST!

Wow! The service, knowledge and hospitality of Dr. Delilah and her team is off the charts good. If the whole health care industry took this approach, we would be at the top of the world. Great job!!!

I was a walk in appointment maker, having just gotten on a new insurance. I have never had vision insurance before and I was paying for the cheapest one! I asked how much the appointment would cost and made an appointment a little further out. I was dissuaded by the reviews but when I called again, I spoke with Kassie and she dug into my insurance. We found out (me by calling my insurance personally and her by ALSO calling my insurance) that my insurance just sucked! I assume that's the case with many of the negative reviews regarding insurance. Go figure. I kept the appointment and I'm really glad I did. Everyone is so helpful and kind, clearly they love their jobs. Dr. Eaton is super smart and friendly and walked me through the process and I learned quite a bit! The contacts prescription appointment was affordable, and I shopped around to make sure that I was getting the right price for a contacts appointment, it was! The team here is attentive, affordable but most importantly, they take your eye health very seriously.