Spring Eye Associates

My family and I have been going to see Dr. Wallace for some time now, and he does an amazing job. The front office is always helpful and pleasant. We have always had a very positive experience. I would highly recommend!

I genuinely wish I could give the doctor here 5 stars, because he was wonderful — thorough, kind, and actually listened to my concerns. Unfortunately, you have to get through his staff to see him, and that experience was nothing short of miserable. From the moment I walked in, the front desk staff made me feel like an inconvenience. No greeting, no eye contact, just a dismissive wave toward a clipboard. When I had a simple question about my insurance, I was met with an eye roll (ironic, given the specialty) and a clipped, condescending response that made me feel stupid for asking. I left feeling grateful for the doctor and baffled that he allows his patients to be treated this way by his team. If you have other options in your area, explore them. If this doctor ever changes his staff, I’ll be back in a heartbeat.

I was referred to Dr Wallace by someone. The Dr is very pleasant but the office staff lies. They lost my glasses and gave me 3 versions of the story. Since then I've never went back.

I’ve been going to Dr. Wallace for years! I love this office. They treat me like family. Vanessa is amazing, sweet and knowledgeable. If I could I’d leave 10 stars!

Dr. Wallace is GREAT, there is no eye doctor I trust more with my eyes than Dr. Wallace! However, the front staff is horrible!! unfriendly, always makes it seem like it's a bother when you ask them questions..makes for quite an unpleasant experience. Such a shame because I can speak Dr. Wallace's praises over and over but please hire some more friendlier people!