Stahl Eye Center

This was by far the best experience I’ve ever had at a medical visit. The doctor made my daughter feel completely at ease and explained her prescription in a way she could easily understand. Yolanda, the technician, was absolutely wonderful—so kind, patient, and attentive. She truly made our first visit unforgettable. The entire process was smooth and stress-free from start to finish. I would highly recommend this office to anyone!

This was honestly the best eye doctor experience I’ve ever had. The doctor took the time to explain everything clearly and made me feel really comfortable during the exam. The staff was so kind and welcoming, which made the whole visit stress-free. I left feeling confident about my prescription and well cared for. I’ll definitely be coming back and highly recommend this office.

Stay FAR AWAY from this place! I’ve visited this place twice in the past for my annual checkups and had a profile on file with them. Over the past two years, I was bombarded with emails, texts, and phone calls reminding me to schedule my annual appointment with Dr. Werner. After finally booking it, I thought I was good to go. Little did I know, I was wasting my time. When I arrived, the receptionist casually asked what insurance I had. I said VSP, and she responded with, “Oh, Dr. Werner doesn’t work with VSP anymore. Do you want to cancel your appointment?” Seriously?! Instead of spamming me with nonstop reminders, maybe send a useful email or text saying Dr. Werner doesn’t accept my insurance anymore! I should have listened to all the bad reviews others have left, but the only reason I stuck with this place was their after-hours appointments on Wednesdays. Big mistake. Complete lack of communication and total disregard for patients’ time. If you value your time and sanity, avoid this place!

Went for a checkup, where after spending four minutes Dr. Werner ushered me out of the exam room to receptionist for check out as if running to do something more important. Neither could be bothered to explain or clarify questions about the prescription while receptionist said if I wanted clarification to ask at the place where I'd be fulfilling the prescription. Furthermore, of the two prescriptions requested, they only provided one. To add insult to the injury, this place charges well over double the fee compared to next reputable provider. Went for a second opinion elsewhere as the experience was less than trustworthy. Would not recommend.

The one star is for repeated over-billing despite my confirming repeatedly in advance what I will be billed for. The actual service is fine, but it isn't worth the hassle. This place is a factory and has terrible support services. They are nearly impossible to reach by phone, don't respond to emails, and don't follow up on things they tell you they will. The visit itself was quick and efficient, but the providers didn't really seem interested in answering questions and only spent a few minutes with me. I did get a good pair of glasses. I was billed for a service that I repeatedly and explicitly was told I would not be charged for. It took 3-4 months and about 12 phone calls to get the charge removed. I was told that I should see a cornea specialist. OCLI only has one 1.5 hours away in Long Island. I don't own a car. I live in Manhattan. They said they would look into an alternative in the city but never got back to me. I emailed to get my prescription information to order glasses elsewhere and got no answer. I called and got bounced around on an automated phone line. Impossible to actually talk to anyone. UPDATE: I returned for a routine eye exam. I specified repeatedly that that was all I wanted and mentioned issues with billing from prior visits. Guess what? They billed me for a higher level of service. I won't be returning.