Standard Optical

Horrible Experience! Two and a half months ago I went in there to get prescription safety glasses. They told me it was going to take between 8 to 12 weeks. I called them at the end of December, to see if they were maybe done early. They told me I should be able to get my contacts within the first or second week of January. I just got a text message today saying that they had problems with their lab. Plus, they had an unknown ETA of when they would be done. I called them back and canceled my order and had my money refunded. Thanks for wasting 2 1/2 months of my time. I hope your squalled little shop closes down and you all have to find jobs somewhere else. I will never do business with any standard optical again as long as I live!

I ordered contacts in January. Every time I went in they assured me that it wouldn’t be long. I stopped by the location today and there’s a sign on the door that they’re closed. No number to call. No other information. Another person stopped while I was there with the same story, ordered contacts months ago and was told soon. She had stopped there a couple weeks ago and they were open. Neither of us had gotten any communication that it had closed. I will be contacting my insurance and my card company. Shame on Standard Optical corporate for such poor service.

0 stars. Got pregnant had a baby and still don’t have a contacts prescription. I’ve been calling every few weeks, every month and nothing. “Your prescription is different and we’re still waiting for the trials”. So over it. Loved standard optical for the doctor but don’t care for the service anymore. I’ve called and asked if I could get my 60$ for the contacts prescription back and they’ve said no because the contacts are ordered and “being shipped”. What a joke. Taking this L and making sure to vocalize how trash their service has become and is. Go to Americas best or EyeMart. In fact, anywhere in the valley will work with you a whole lot faster! Standard optical is not it.

We ordered glasses from Standard Optical back in October. It took two months, then the prescription always wrong. We went in again, but they couldn’t figure out what was wrong. They changed the prescription slightly and had them re-made, but after three months they claim they are still at the lab waiting to be made. We will never go here again.

I am not one to ever leave bad reviews and I would give zero stars if I could. I ordered contacts with them June of 2023 and I was told they were switching suppliers so it may be an extra month or two to get the order which was fine. Needless to say I never got my order and I called every 2 months or so with no solid answer. Now you are unable to get ahold of them at all and this location closed. They took people’s money and gave no refunds. Disappointed.