I went in for an eye exam for the first time here and to pick out glasses and let me tell you that this has been one of the best experiences I have had. (mind you I have been going to the other opticals for the last 14 years) Kadelyn was a an amazing help and was super attentive to my questions and concerns. If there isn’t a best employee of the month yet, it should be started just for her.
Stanton Optical
About
Stanton Optical is an eye doctor and optical shop in Cutler Bay, Florida, located at 19270 S Dixie Hwy. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames and contact lens fitting. The practice is in network with 3 vision plans, including Davis Vision, Superior Vision and MetLife. 7 doctors are listed here, including Douglas M. Handley, OD, Michael F. Parsons, MD and Michael Insler, MD. Walk-ins are accepted. Call (786) 373-4936 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
19270 S Dixie Hwy
Ste D
Cutler Bay, FL 33157
Get Directions - Phone
- (786) 373-4936
- Languages spoken
- English, Spanish, ASL
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 943
My family and I had an outstanding experience at this Stanton Optical Vision Center, and we feel compelled to recognize two associates who truly made a difference—Pierre and Elizabeth. From the moment my family and I walked in, Pierre set the tone with exceptional professionalism and genuine care. He went above and beyond to ensure we understood every step of the process, from selecting frames to explaining lens options in a way that was clear and never overwhelming. What stood out most was his attention to detail and patience—he didn’t rush us, and he made sure we felt confident in our choices. It’s rare to come across someone who combines deep knowledge with such a personable and approachable attitude. Pierre made what could have been a routine visit feel like a personalized experience. Elizabeth was also wonderful and complemented the experience perfectly. She was friendly, attentive, and quick to assist whenever needed. Her positive energy and teamwork with Pierre created a welcoming and efficient environment that made the entire visit smooth and enjoyable. Overall, this was one of the best customer service experiences we've had in a long time. Pierre, in particular, is a true asset to the team, and Elizabeth adds to that excellence with her own great service. We highly recommend this location to anyone looking for quality care and exceptional customer service.
Kadelyn was extremely helpful and attentive, i have never been attended with such care and patience. She also explained each part of the exam very thoroughly. Will be returning.
My appointment was at 5:15. Evidently, there were two other people scheduled for 515 even though there’s only one doctor that comes every 15 days to the store to accommodate patients that were doubled and tripled up. There was also multiple people scheduled for 5 PM and 4 PM and 4:30 PM After two hours, the store literally closed, and I didn’t feel comfortable being the last patient rushed by a Doctor who was slammed with patients because instead of working more than one day a week he works one day every 15 days so he had a ton of patients waiting for him and it was the most dehumanizing factory like setting. I wasted my time going there and I highly encourage you to find a local small business eye doctor because these corporate conglomerate do not care about your time they will schedule multiple people in the same timeslot and then just shrug their shoulders apologize and offer a free bottle of water as if I didn’t come with a bottle of water anyway. They offered me a free pair of sunglasses, but what I want is my seven-year-old to have a Doctor who isn’t burnt out making sure that my son can see the way he needs to see. It was such a waste of time going, they just kept apologizing, asking for my patience as if their predatory practice of doubling up appointment times and tripling appointment times is one time mistake. We know this is how they operate, it’s so greedy. I know the staff is underpaid and I know the top brass are making all the money outsourcing costs to call center so that they are timeslots doubled up and that’s their excuse. What a terrible experience overall. Highly do not recommend. I wish I had come to this page sooner to see all the one star reviews about the same exact experience that I have with their ridiculous nonsense. Reply of them escalating this internally, and they’re gonna fix it. Over a year worth of one star reviews with my same experience. I definitely should’ve come to this review page 1st to see what I was getting into and to not waste my time. They are aware of this problem and they are just never gonna fix it because they are greedy and they don’t care about anything except their dollar bottom line which is ridiculous because I would scream from the mountain top how happy I am if they actually did their job and they would make money because I would actually come with all of my children, but instead they choose to just be a despicable company
Me and my daughter came here for the first time and my goodness they treated us like family. When we walked in, Pierre was quick to great us and as ask us what we needed help with. Jeffrey and Raymond also were a huge help to my daughter who was trying contact lenses for the first time. They were extremely kind and patient with her and talked her through it. 10/10 service and quality. Me and my family will be returning!
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