Stanton Optical

Completely wasted my time & lied to me over the phone, got me here & wasted more time to finally answer my question. They could’ve told me over the phone, if my prescription was expired, whatever that actually means) they wouldn’t help me unless I did a new complete exam. Now if my glasses fit great & I see great through them, then how is the prescription expired. Don’t you ask me how things look as your changing lenses? Smh! You won’t even see an actual op here, only on tele med eye exam. My last exam here was horrible the first time & I had to come back to see the doctor in person so he could adjust for my stigmatism & lower the bifocal. I know this, they know this & still had me come in to tell me. This morning I could’ve used this 30 mins to get an actual exam somewhere that have ops in store. Stanton is the dollar general of optometry! The staff were very standoffish. Not really rude, just dry & really no interaction. Kind of make you feel like they would rather you not talk to them type of personality.

This place is awesome and the employees are super nice! David did my pre exam and was incredibly personalable! Maya assisted me in ordering my contacts and glasses and she was so hopeful! Erica and Holly were also very kind and professional. Great place to go. Highly recommend. Their team here is incredibly efficient, professional, and friendly!

I went there first back in November of last year for my own glasses. I found the staff very kind and hardworking. My son is on the spectrum and was in need of glasses so I decided to take him here as well. Staff did not disappoint in any way shape or form. They were patient and so great with him. The virtual tech Alexander did a great job of guiding him through the exam. I decided last minute to get his glasses delivered. They quoted me two weeks but I got them ten minutes ago today :) This means a lot to my family. Thank all of you guys so much.

***DO NOT GO TO STANTON OPTICAL*** Went to Stanton Optical in Beavercreek Ohio for a eye exam. My eyes had suddenly been getting worse so I made an appointment at Stanton’s. I had never been there and was a little shocked that the receptionist gave me part of my eye exam. Then sat me in a room with a tv monitor and said the doctor will be with you soon! Yep! Sure enough the doctor comes on the tv screen, has me read some letters and that was it. I go out into the store pick out my glasses, get transition lens, anti glare, anti scratch. She said it will be less than 2 weeks and that will be 322.00 after insurance. Roughly 4 weeks later I picked up my glasses. One week later the lens fell out and I took them back to be fixed. I told the girl I was having a hard time seeing and she said that I just needed to get adjusted to them. My eyes are getting worse with bad headaches so I end up getting another eye appointment at another doctor ( a real live doctor). It took her less than 20 minutes to tell me I have large cataracts in both eyes. I had them test my glasses from Stanton and she said there was barely a prescription in them, that they weren’t much more than readers! Now I’m looking at having to have surgery that I could have possibly had 3 months ago! I’m waiting to hear back from Corporate to see about a reimbursement. Fingers crossed! *UPDATE ON CORPORATE * Never heard back from Corporate so I called them back and the number is no longer working!! They blocked me!!!! I contacted my attorney!

Never coming back. Made an appointment for 3:15 and didn't get seen till 4:30. Their excuse was that weekends are busy with walk ins. If you're booked up with appointments don't take walk ins? That's how literally every other business operates. Staff was extremely unprofessional. They also ended up telling me my exam was clean and I don't need glasses? Which makes no sense, because I can't read signs, cant see the television without squinting, have been diagnosed with astigmatism, and have horrible depth perception. My last prescription was like a +1.75. Pretty sure they told me i had a clean exam to get me out the door. They offered to redo the exam but at that point I just left after wasting 2 hours of my life