I’ve never left a review before, but this place inspired me to break my streak. Walking into this business was like volunteering to be judged by a panel of teenagers who had just been promoted to upper management. Every interaction felt like I was interrupting them by being a customer. The entire staff acted as though they were personally doing me a huge favor by allowing me to spend money there. Special recognition goes to the older woman on staff, who somehow managed to combine aggressive and obnoxious into a single customer service style. It was honestly impressive. The grand finale? My lenses, which cost me about $800 after insurance, turned yellow after only a few months. When I brought them back, they acknowledged the issue was covered under warranty... and then tried to charge me to fix it anyway. ($200) That's a level of creativity usually reserved for scam emails. If you're looking for overpriced Walmart level eyewear and the customer experience of being trapped in a group project with the world's most arrogant classmates, this is the place for you. Everyone else should probably avoid it.
