Stanton Optical

The customer service is amazing :). Thank you so much Jennifer and Marsha for making me feel as though I was the only customer there :). I appreciate the time the Ladies took with helping me select frames and ensuring that my same day glasses were ready in under an hour! Thank you!!!

​I am beyond disappointed with my experience at Stanton Optical in Euless location. We spent over $350 on a single pair of children’s glasses, including what we were told was a comprehensive warranty. Just four months later, the frames are falling apart. ​When we went in for a repair, we were told the previous associate sold us the wrong warranty and explained the coverage incorrectly. Despite their mistake, they demanded an additional $55 to fix the frames. When I asked the manager to honor what was originally promised to us, I was met with total rudeness and a flat 'no.' The whole experience felt like being at a shady car dealership—high-pressure sales followed by ZERO accountability. Save your money and go somewhere that actually stands behind their products.

Marsha was incredible!! I came in frantic bc my daughter broke her glasses right before vacation!! She helped us so fast and easy 🥹. I will be back!!! 🥰 (and my daughter loves this pair more than the original!!!!) 10/10 recommend.

The exam was fine. However, when it came to purchasing the glasses the person who helped me didn't help me. I would asked for prices and deals so I could weigh my options. She wasn't helpful at all. I left being so frustrated! When I went to pick up my glasses, they were cut too small! My glasses would rattle. I had to go back and get them redone. Not a good experience at all. I am giving 2 stars only because the technician who helped me with my exam was great!

Ask for Kim very professional and pleasant, quick service, I was told my prescription wouldn't be ready same day. They informed me that it would be anyway,so happy I can see clearly now.