Stanton Optical

​I am beyond disappointed with my experience at Stanton Optical in Euless location. We spent over $350 on a single pair of children’s glasses, including what we were told was a comprehensive warranty. Just four months later, the frames are falling apart. ​When we went in for a repair, we were told the previous associate sold us the wrong warranty and explained the coverage incorrectly. Despite their mistake, they demanded an additional $55 to fix the frames. When I asked the manager to honor what was originally promised to us, I was met with total rudeness and a flat 'no.' The whole experience felt like being at a shady car dealership—high-pressure sales followed by ZERO accountability. Save your money and go somewhere that actually stands behind their products.

The customer service is amazing :). Thank you so much Jennifer and Marsha for making me feel as though I was the only customer there :). I appreciate the time the Ladies took with helping me select frames and ensuring that my same day glasses were ready in under an hour! Thank you!!!

Marsha was incredible!! I came in frantic bc my daughter broke her glasses right before vacation!! She helped us so fast and easy 🥹. I will be back!!! 🥰 (and my daughter loves this pair more than the original!!!!) 10/10 recommend.

The exam was fine. However, when it came to purchasing the glasses the person who helped me didn't help me. I would asked for prices and deals so I could weigh my options. She wasn't helpful at all. I left being so frustrated! When I went to pick up my glasses, they were cut too small! My glasses would rattle. I had to go back and get them redone. Not a good experience at all. I am giving 2 stars only because the technician who helped me with my exam was great!

Worst optical store I’ve ever been to. The staff had zero interest in helping me and acted like I was bothering them just by asking basic questions. The place looked run down and unclean, and honestly didn’t give me much confidence about the quality of the glasses. They advertise quick service, but that’s a joke—I waited far longer than promised, with no communication or updates. When I finally got my order, the glasses didn’t even fit properly, and no one bothered to fix the issue. Save yourself the time and headache—there are plenty of other optical shops that actually care about their customers.