Stanton Optical

I waited 15 days for my follow up eye appt and arrived early. After being passed over I went to the desk and was told that I was late for my appt. She said it was 11:45 but my card said 12:00. I waited for 45 minutes before it came to this point. Now I am rescheduled to wait another 20 days. After paying $531 for a pair of glasses I expected to be able to see better instead of being railroaded.

I've been here twice now, and both experiences have been outstanding. The staff is exceptionally friendly, professional, and goes above and beyond to help. They work quickly, make the entire process easy, and truly care about their customers. I highly recommend them!

I had a fantastic experience at Stanton Optical! Kayce was absolutely wonderful to work with. She really listened to what I WAS LOOKING for and helped me pick out frames as if she were my own sister! We truly came 'together' I appreciated her and her GREAT personality! She made the whole process fun and easy. I am absolutely 💯 ELATED over these frames.

Eye exam on a video call, what a joke! Husband went to see a different eye doctor and his prescription from Stanton was so wrong the new Dr couldn’t even do a 100% correction because the change would have been so drastic he would have not been able to adjust. I would highly suggest anybody looking for an eye doctor to find a local optometrist who is not a part of this large chain store.

I scheduled an appointment, when I arrived 10 minutes early I was told I didn’t have an appointment I showed the confirmation email and was told to just have a seat. I waited almost 30 minutes past the time of my appointment before they even did any prescreening and then waited an additional 30 minutes before I was seen by a virtual doctor. It’s just completely unacceptable. I never saw anyone wipe or clean any machines including the one in the eye exam room was , and there was no indication that it had been recently cleaned. Staff was short with me when I was asking how long it was going to take. There was no empathy or remorse for the fact that they were an hour past scheduled appointment times and the only answer I could get was well we’re busy on Saturdays, which is exactly why I scheduled an appointment. It should not be an hour beyond my appointment time before I’m even seen and then to receive my prescription I was sent to the side of the store to purchase glasses and when I said I wasn’t buying any the lady had an attitude as well. You took an hour beyond my appointment time. I told them multiple times that I had an appointment elsewhere at 11 that I could not miss. Definitely will not be returning to this location in the future. Unacceptable.