One star because the eye doctor seemed nice. As far as the workers not so much. Took my son for exam was told glasses would be in about a week. No problem. Two weeks later they finally arrived. I have no issues with that except explain to the customer that it may take one to three weeks depending on how fast insurance company sends out. Went today to pick up. Not only did the lady that gave him the glasses have a attitude she didn't even check to make sure they were straight ect. Then I asked for a cleaning cloth like asking for a million dollars. They could not spare a cloth?! Lesson learned. Do better sterling opticle
Sterling Optical
About
Sterling Optical serves patients in West Hempstead and the surrounding part of New York from its office at 412 Hempstead Tpke. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (16 plans in total). Doctors at this practice include Susan Gianfortune, OD and Michael Bernstein, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (516) 481-2288 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
412 Hempstead Tpke
West Hempstead, NY 11552-1336
Get Directions - Phone
- (516) 481-2288
- Languages spoken
- English, Spanish, Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 7:30 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 67
I am so happy with this establishment. Wow! My daughter’s Sweet 16 is in one week and she needed a pair of glasses ASAP (her glasses broke). Faye was so attentive, kind, very helpful in helping my daughter find a beautiful pair of glasses! She even got the new pair of glasses ready that same day!! And…. to my surprise, they were able to get her a replacement glasses for the one she broke!! Top notch service. We highly recommend and 100%will be back! Thank you from my heart.♥️
Would not recommend this place. The workers have nasty attitudes and the manager Marianna does as well. The glasses are cheaply made and would overall not recommend. If I could give no stars I would!
I’ve been coming here for years and I recently broke my glasses. I had to get an eye exam and new glasses which would come after a week. I’ve done this before and the week timeframe is very typical. Faye helped me and put ‘RUSH’ on my order sheet. I thought she did this just to be kind and make me happy, I expected to get my glasses after a week anyways. The next day they called me and said that my glasses were ready. Im Shocked! Faye has been super kind to me and I am super grateful!
The waiters and eye checking people were great I got really cool glasses and the lady at the front desk helped me I can not wait or my glasses
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.