If I could give Stites Eye Care 10 stars, I absolutely would! From the moment you walk in, you're treated like family. Every single person on the team is friendly, welcoming, and genuinely cares about their patients. Olivia and Jamie are incredible—so kind, knowledgeable, and always willing to go the extra mile to help. They make every visit enjoyable and stress-free. Dr. Stites is equally amazing. He makes you feel like more than just another appointment on the schedule. His personable approach and attention to detail are truly refreshing. One thing I especially appreciate is how respectful they are of your time. Appointments run on schedule, the office is organized, and the entire experience is seamless from start to finish. In a world where great customer service can be hard to find, Stites Eye Care consistently exceeds expectations. I always look forward to my appointments because I know I'll be greeted by people who genuinely care. Thank you, Dr Stites, Olivia, Jamie, and the entire team for providing such exceptional care. You've earned a patient for life! ⭐️ Highly recommend to anyone looking for outstanding eye care and an amazing patient experience. ⭐️
About
Stites Eye Care serves patients in Rockford and the surrounding part of Michigan from its office at 6840 Northway Dr NE. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (8 plans in total). You can walk in without an appointment. Call (616) 863-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
6840 Northway Dr NE
Ste A
Rockford, MI 49341-7569
Get Directions - Phone
- (616) 863-2020
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 297
The staff are the friendliest people I’ve met, full of smiles and always with a positive attitude making each customer feel welcome and valued. The doctor is very thorough and explains the process, he is personable and takes time to make sure each patient is getting the best treatment. I would highly recommend this office to my friends and family!!
I had a great experience with the office as my 4-year-old was getting her first eye exam and first pair of glasses! The front desk even helped me find that I had a vision insurance rider for my kids. Very helpful and kind. Dr. Stites was great with her as well! They decorated her name and wrote her a sweet note with some glasses advice in her bag when I picked up her frames. She felt super special and getting glasses was made into a really good experience for her!
Eye Doctor Review I had such a wonderful experience at this office! Everyone was kind, welcoming, and professional, and the doctor was thorough and took the time to answer all of my questions. I truly felt cared for and never rushed. Highly recommend this office to anyone looking for great eye care!
I never knew you could actually customize your glasses by making them smaller to perfectly fit your face. I found this out at Stites Eye Care with Jamie who helped make my wish come true! Super friendly staff and knowledgeable doctors. Great atmosphere & experience!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.