This place is absolutely disgusting. The optometrist on site has files and papers everywhere, including the floor. There were open contact cleaner bottles with no lids on them, with lint and dust collecting in the openings. I attached photos of the bathroom also. The optometrist has a horrible attitude, when I did not make a purchase she was passive aggressive and changed the whole tone of her ambiancr. She already had a bad attitude when I came in, but it got worse when I didn’t end up buying glasses or contacts at this location.
Story Optometry
About
Story Optometry serves patients in San Jose and the surrounding part of California from its office at 992 Story Rd Ste 40. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (11 plans in total). Care is provided by Tram Pham, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (408) 920-2091 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
992 Story Rd Ste 40
San Jose, CA 95122-2674
Get Directions - Phone
- (408) 920-2091
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 6
BAD CUSTOMER SERVICES: The two ladies who work in the front desk have not manners to treat customers. They treated me rudely. The lady of long hair who attended me to show me the glasses, began to sneeze did not cover her mouth. She wiped the muscu with her hands and did not have the delicacy to clean her hands to attended to me and so she took the glasses to show me. I left the place. That places is not clean and there is no safety for the health of customers. It's a place not to go.
Dr. Tram is very knowledgeable and professional. Went in to get an eye exam for contact lenses and she helped me out without hesitation. Will continue to come back for service.
My whole family has using Dr.Tram office service for over 10 years. One word for her that she''s such a very knowledgeable and the staffs are very helpful and friendly, especially Mrs.Huyen ...I strongly recommend Dr.Tram for your service .
Do not go here !!!! it's been 6 weeks and I still haven't got my glasses and now they told me they can't do it and to come pick up my money! I broke my glasses and they told me it would be a week and a half and now I have no glasses and I'm back to square one thanks to the incompetence of this optometrist. read the reviews on Yelp and you'll see this is not a place for you to go
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