Student Health And Counseling Services

While the staff and ambiance is generally very nice and welcoming, I felt ignored by the receptionist on the second floor. Today I was waiting in line (I was the only one in line) to schedule an appointment after having my blood drawn, and the receptionist looked over at me and didnt’t acknowledge me. She just continued to do stuff on her computer. After standing in line for 10 minutes, I ended up calling and scheduling my appointment on the phone in line right in front of her LOL. This was also my first time here, so even if somehow I wasn’t in the right spot or line, it wouldve been nice to be guided rather than have my existence be completely disregarded. :’)

While you do get a bit of a revolving door here as far as health providers go, I've always found their health care team to be helpful and kind. I've used their primary medical care services, physical therapy services, pharmacy/prescription services, and for each I can say only good things. I also briefly their therapy/counseling services as well, and while the care they offered was only very short-term, the counselor I had was very sweet. Their pharmacy is well-stocked and very quick to have prescriptions ready, which I appreciate greatly. While you might not get to form a long-term bond with a specific provider, they ensure that you can get scheduled with someone in a timely manner and are also good about referring you to specialists if need be. I greatly admire the work they're able to do given such a fickle patient pool as university undergraduates!

very trans friendly. You can meet with them and pick up your hormones downstairs in a matter of days. They will help you find surgeons, they will help you with insurance, they will help you connect to therapy (though everything is informed consent based anyways so no diagnoses are required by them). Every staff member will use your preferred name and pronouns even if they aren't an LGBTQ+ healthcare expert. If cost is an issue they can reduce your cost to zero so that your transition can be done for free. As a transgender individual I believe this is one of the best places in the country to get gender care, assuming you have UC SHIP. it's also just a great place to get routine doctoring, they helped me with a lot of unrelated chronic health issues and have a surprising array of specialists as well.

Really happy with my care here - had to go to urgent care here twice in the past couple weeks (separate issues) - once I scheduled a same day appointment before coming over, and once I just went in and was seen quickly. Dr. Eaton was great each time - very competent care, professional, friendly, good manner, and patient with me and explaining what was going on and answering my questions. Nursing staff were friendly and helpful, and front desk too. I talked to the advice nurse once, and she was great. Radiology staff were friendly, and remembered me between visits. Bonus - something I've never seen before is that Dr. Eaton knew the prices of quite a few of the procedures and 1) they're legitimately lower than elsewhere and 2) doctors almost never know what anything costs. He understood that students are price-sensitive, and was very up front with me about what it might cost and why he was recommending it. Didn't push anything expensive. Facility still feels very new and well cared for. Would definitely recommend it and would go back again for future care if needed.

Excellent, friendly, and professional staff. I went in for urgent care (pressure in my ear) on a Friday morning and they made me a doctor’s appointment for 30 minutes from then at the clinic on the second floor. Easy to follow signs about and clear directions on the check-in tablets. I saw Dr. Pham. She was obviously a medical professional. Very happy with my experience with everyone I encountered. I had lost my voice a day earlier and they had no problem working with me and my temporary whisper of a voice. Seamless transition from doctor’s office to pharmacy downstairs. Student health care couldn’t be easier on students.