Suburban Eye Specialists

Gina is an exceptional nurse who always takes such wonderful care of my dad during his visits to the ophthalmology clinic. She is kind, compassionate, patient, and truly goes above and beyond to make him feel comfortable and cared for. She takes the time to listen, explains everything clearly, and treats him with genuine respect and kindness. Her positive attitude and professionalism make every visit a much better experience. We are so grateful for everything she does and feel lucky to have her caring for my dad. Thank you, Gina, for your outstanding care!

I have been a patient with Ticoh Eye for many years. The doctors and staff and always on time, courteous, thorough, and take time to explain pros, cons, and expectations of different options suggested for improved vision covering a range of options for dry eye, contacts, glasses and eye drops for vision as well as discussing cataract status and future options to consider. The support staff always takes time to carefully select frames that compliment your face, are designed for your vision needs and make you look and feel like yourself!! Products are always delivered within the time promised and after care for frames, contacts or other services is managed efficiently and with the patient experience being of the utmost importance. A wonderful experience every visit!! Thanks Dr Ticoh and staff for putting me at ease regarding my eye health!

Scheduling my appointment was easy! The scheduler was pleasant and answered all my questions. The tech was informative and helpful. The doctor was pleasant and didn't make me feel hurried. Overall, a great experience and I will be back.

I am highly impressed with the level of customer service I experienced. There are several individuals who go above and beyond their duties to serve patients and do not cease their efforts until complete satisfaction is achieved. For example, whenever an incoming call was answered with only seconds remaining before shift change, the individual handling the call demonstrated exceptional dedication and professionalism. Their knowledge, politeness, understanding, and listening skills greatly facilitated my process. Being my first visit to this location, the outstanding service left a positive impression of what to expect in the future. I would specifically like to acknowledge Jay, who provided exceptional assistance that day. Despite my busy schedule and limited time, Jay took the initiative to help me, even at the end of his shift. I sincerely appreciate his effort and dedication. Once again, I extend my gratitude to Jay for his outstanding support. Lisa Townsend

Dr. Ticho ensures that the patient understands their diagnosis and treatment. He listens to his patients. I never feel rushed through my appointment. The staff from the front desk to billing are always pleasant and helpful.