I was in SVS the other day looking for glasses. I have come here before and had great experiences with the ladies. But, this is the second time I have witnessed their manager yell at her workers in front of customers. She was being EXTREMELY rude and hurtful. No one should treat their workers like that. This isn't the first time I have seen or heard this happen. I will never come back, and I would not recommend this place.
SVS Vision
About
Located at 2720 Elida Rd Ste 124 in Lima, OH, SVS Vision is an eye doctor and optical shop serving the Lima area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. EyeMed, Davis Vision, Superior Vision and Aetna Vision are among the 11 vision plans accepted. 25 doctors are listed here, including Dean Walther, OD, Vania Y. Bae, OD and Brianne Galloway, OD. It is open 1 day a week, including Saturdays. Walk-in visits are welcome. Call (419) 331-4040 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2720 Elida Rd Ste 124
Lima, OH 45805-1231
Get Directions - Phone
- (419) 331-4040
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Saturday | 9:00 AM – 3:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 328
I had an excellent experience. I have been going here for a while and I always leave with a smile on my face. This time I was with Tara and Jill, they are all so nice and wonderful people to meet. I absolutely love going here and would recommend it to anyone.
I recently picked up my glasses and was very disappointed with the service. I felt rushed through the process and the staff member I dealt with was quite rude. Getting new glasses is an important purchase, and I expected a much more professional and patient experience. From here on out I will take my money elsewhere!!!!
Refused to print off my prescription and told me to come back with it printed off. Vibe felt very off and unwelcoming, almost as if enemy territory. Associates didn’t even know another associates name.
SVS is terrible now. Over a month and still haven't received my childs glasses, I've called corporate which at least they apologized and the store and they aren't giving answers and not returning my calls. So frustrating.
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