Target Optical

This place is great!!! I called in the evening like 15 minutes before closing time because one of their competitors nearby wouldn’t service me for something small. But John was great thru the whole process and replaced my nose pad on my glasses in minutes even though they were about to close. I truly appreciate his effort and the convenience of this place being inside of a store I frequent. I will look to shop here for new glasses when it’s time for me to upgrade. Big thanks to John and his customer service.

My experience at Target optical was quite pleasant. Dr.Lam performed a thorough eye exam. I appreciated that she gave me helpful information about my current eye health. Ms. Casey was the receptionist that day and she was very helpful in going over insurance, cost, and helping me choose a frame. It was a busy Tuesday afternoon, but I never felt rushed.

I’ve had multiple visits to this location, and unfortunately the experience at the front desk has been consistently unpleasant. The person working the front desk comes across as rude, unwelcoming, and uninterested in helping. Each time I come in, it feels like I’m inconveniencing him just by asking basic questions or needing assistance. Customer service is a big part of any healthcare-related business, and this kind of attitude really affects the overall experience. I hope management addresses this, because it makes an otherwise necessary visit uncomfortable.

Very friendly staff. Took time to acknowledge everyone coming into space with a large friendly smile! She looked up the different prices difference and helped me navigate the best price for what I needed.

I went in today to get my glasses adjusted and every other time I’ve gone in I had a pleasant experience but today the guy gave me so much attitude for asking and seemed like he cared more about watching his show then adjusting my glasses. He didn’t even use any tools just his fingers and every time I said something felt off he was very rude. Definitely need to go back and get them adjusted again by a different person cus he didn’t even do them good I just said they were ok so I can leave. That’s how unpleasant that experience was.