I had a frustrating experience as a new patient with Dr. Guck and am disappointed that these reviews led me to believe my experience would be better. I made an appointment with Dr. Guck to be evaluated for contact lens and dry eye. I have worn contact lens 30 years and sought Dr. Guck out because he specializes in dry eyes. Instead of Dr. Guck, I was evaluated by an intern who was wonderful- Eric. He was thorough, friendly, and patient. The intern Eric conducted the entire appointment and fit me for everything. At the very end of the appointment we had a plan in place and were ready to go and Dr. Guck came in. He spent less than 5 mins looking over the work of the intern, then totally changed tracks and recommended surgery. He said he did not want to order any contacts until we determined if surgery would be the right option. Once Dr. Guck came in, everything became rushed, weird, and I left not quite understanding the plan, all I had was a pair of trial contact lens that were not quite my prescription and then a surgery consultation 6 weeks away and no further contacts or plan in place. I only see the eye doctor once a year and time my contact lens supply based off that annual visit. I came in wearing my last pair of contacts. When I researched the surgery and decided before the consult that I did not want to do the surgery, I called the office back and asked to just get the contact lens ordered. Somehow the only notes on my hour long appointment was a glasses prescription, nothing for contacts. Then I was told I need a new appointment for a contact lens evaluation and the next available appointment for this is in October. I tried explaining in multiple different ways that I just need the contacts that Eric fitted me for and that Dr. Guck approved, but kept getting rerouted to make an appointment 2 months out. So, here I sit, no fresh contacts to change into in 2 weeks, no prescription after an hour appointment that I paid for, and no doctor to help. I would not recommend this, in fact, I am back to the drawing board for a doctor to help me. This place is huge and maybe I got lost in the cracks, but I am not impressed and will be finding a new doctor to help me.
Tayani Eye Institute
About
Tayani Eye Institute is an eye doctor and optical shop in Laguna Hills, California, located at 25200 La Paz Rd Ste 100. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. 11 doctors are listed here, including Farzaneh Moin, OD, Kevin Guck, OD and Linda Hsieh, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (949) 489-2218 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
25200 La Paz Rd Ste 100
Laguna Hills, CA 92653
Get Directions - Phone
- (949) 489-2218
- Languages spoken
- English, Spanish, Chinese, Vietnamese, Persian Farsi, Tagalog, French
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 536
I have been seeing Dr Joson for about 10 years and he is absolutely exceptional. Very kind considerate and professional. Today I saw his assistant Jericho for the first time I assume he's fairly new, even though I've been there several times none of the assistants were as professional as Jericho he was extremely patient and explained in detail what I should do to make the process successful. He is a great asset to the Tayani Institute
I found Dr. Kevin Guck Tayani Institute In Laguna Hills a few months ago. I had been to so many Optometrist and Ophthalmologist for a horrible condition affecting both of my eyes. All these doctors diagnosed me with severe Dry Eye Disease and while they tried many procedures and prescription eye drops, nothing was helping me. When I saw Dr. Guck the first time, he diagnosed me with a nerve condition affecting the surface of my eyes, and he was correct. After completing several treatments, I left his office today with my nerves fully restored. While my eyes are not 100% normal yet, they are better every week. I can finally live my life again! They’ll just get better and better with time. Thank goodness for doctors like Dr. Guck who actually listen to the patient’s symptoms and who don’t just fall back on the standard diagnosis. If you’ve been diagnosed with Dry Eye disease and it isn’t getting better, please go see Dr. Guck and make sure you have the correct diagnosis. Also, wonderful staff!
Tayani Institute in Laguna Hills is absolutely incredible from start to finish! From the moment you walk through the door, you’re greeted with warmth and genuine care that makes you feel like you’re in the best possible hands. A huge shoutout to Anna and Tenna, their customer service is truly exceptional. They are attentive, kind, and go above and beyond to make sure you feel comfortable and well taken care of every single step of the way. It’s rare to find a front facing team that genuinely makes you feel seen and valued, and these two do exactly that. And then there’s Dr. Josen, what an amazing physician. His bedside manner is outstanding. He takes the time to truly listen, explains everything with patience and clarity, and makes you feel completely at ease. You can tell he genuinely cares about his patients, not just as cases, but as people. Honestly, the entire staff at Tayani Institute embodies what great healthcare should look like. Everyone, and I mean everyone, is attentive, professional, and compassionate. It’s the kind of place where you leave feeling not just cared for medically, but truly valued as a person. If you’re looking for a medical institute where the entire team treats you like family, look no further than Tayani Institute in Laguna Hills. 10 out of 10, absolutely recommend!
Dr Cook is excellent, and Ana (front desk) and Jericho are also wonderful. I feel like everyone at Tayani goes out of their way to ensure that patients receive the best possible care. A terrific place.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.