Tayani Institute

The receptionist checked me in herself (nice!).....the optometrist assistant was fast & efficient......and Dr. Kang was extremely helpful & more thorough in her vision testing than I have experienced in years......the assistance/advice I received while choosing eyewear was also excellent! Very satisfying experience!

My wife and I both came in as new patients. We were treated with courtesy and respect and appreciated the time that each professional spent with us. It was a great experience and we both felt confident that we are in good hands.

I went to Tayani because my former Optometrist Dr. Ring merged his practice with Tayani. On Feb. 5th, Dr. Mulick did my eye exam, and I ordered a pair of prescription sunglasses and progressive computer / reading glasses. Even with my vision insurance, my portion was $806, more than twice as much as Dr. Ring's old office. When I called to inquire about the status of my order, there was no way to speak with a human, you have to leave a voicemail. When the glasses finally arrived weeks later, the sunglasses were fine, but the computer / reading glasses were blurry. The glasses were not even close to my prescription, and much worse than not wearing them at all. Ivan in the optical department did not know whey they weren't correct and I said I would like a refund for the $369 I paid for the progressive glasses. Ivan said it can take months to get approval for a refund from Tayani's billing department, which is nuts. He said I could have another exam with Dr. Mulick, but I don't have confidence they can get my prescription correct. There is a breakdown somewhere in their process. I went into the office in person to ask for the refund 2 weeks ago, and Ivan said he would expedite the request. I still have not received a refund. I will not be using Tayani for glasses again.

I brought both of my daughters here for eye exams and purchased glasses from their optical department. We had a great experience with the eye doctor and the assistant but where our experience has turned into a nightmare is their billing practices. After vision insurance coverage, my oldest daughter's eyeglasses were $44. I paid the $44 on September 25, 2025 as noted on my bank statement. On October 31, 2025, I received a billing statement from Tayani stating I owe $44 for her glasses after vision insurance coverage ($44 that I had already paid). November 3, 2025, I called Tayani's billing department and left a message. I ended up receiving a voicemail back stating they did not see the $44 payment I made and would be contacting the Oceanside location to rectify this. Fast forward to December 1, 2025, I receive another billing statement now saying I owe $12 in which they only posted a $32 adjustment instead of the $44 I paid. I called their billing department once again, spoke to a woman in the billing department and once again, she advised she did not see my payment. I told her I double checked my bank statement before calling and I have proof I paid the $44. She then advised she would need to transfer me to the Oceanside location optical department and if they don't answer to leave a message. They didn't answer, I left a message yesterday and have still yet to receive a call back. This has been an absolute nightmare and a headache. Especially given the fact that I'm getting billed a second time for a pair of glasses that I already paid for. What makes it even more frustrating is the lack of concern by getting transferred to the optical department from the billing department to handle this on my own and no return call back from the optical department to acknowledge they received my voicemail. After experiencing this, I DO NOT recommend purchasing glasses from them and quite frankly, I wouldn't recommend going here at all due to the possibility of getting double billed and the headache that will come along with getting things straightened out.

Usually, if the first person, I come in contact with at a business, and it's a horrible impression, I would, for sure give it, 1 star, but since, this is the second time, I have visited this eye center and it has been "AWESOME", both times, except, for the horrible receptionist at Azul!!! I had the same Doc, (Stephanie Mulick) very nice and personable. The check-in was quick, plus got me in early. Angelica, was very nice and welcoming. My tester was Amanda, very nice friendly also. There is also, a nice eyewear section.