My first experience I thought I was going to finally get the treatment I deserved. I had called prior to making appt to make sure they’d use vabysmo as my last only used Pavblu. I’d already gone 7 months without proper treatment by my first appointment after my original dr sent me to SERA. Dr. Dib is nice, polite and told me he’d file the PA based on my medical history as I’d had a bleed that hadn’t cleared since Nov 2025. I sent all my medical records prior. He told me not to call insurance when I asked about unless they denied it. Every staff member is nice and polite. Injections aren’t that bad although my eyes don’t like the betadine he used as it burned for hours, even flushing it didn’t help. Spring speculum isn’t bad at all. Dilation is very strong to drive home. I said I’d commit to a year if he filed the PA. I told him how my last had lied on my med recs & to my face. I asked him & staff never to lie to me. I need to know I can trust my docs. I’m driving 2 hours there 2 back. I called the PA department a week or so after my appointment. I was told they file PAs closer to my appt. Told her if she needed anything let me know. I never heard a word. I thought maybe it wasn’t showing up online because it was faxed but hadn’t been entered. I never dreamed it didn’t get done. Visit 2, I’m told that the PA was denied because I had to complete 3 Avastin injections prior. I let him do another avastin. He told me 1st appt that they’d file PA to bypass that based on med history. I called my ins but they say no PA was ever filed. I’m shocked. I realize that I’ve been lied to again by a doctor’s office I thought I could trust. They called the PA department, were told they were going to file it for my next. I’m not sure what to believe. Not sure what to do. If the PA gets filed correctly as I don’t see it getting denied w/my long med history. I’ve had an approval from original doc for it. I’ll gladly change my review. My biggest issue is being lied to. My eye still isn’t clearing up. I’m months late in my eye exam. Can’t get one til bleed is gone. Need new glasses for driving especially. If I change clinics again I have to start all over I’m told because it seems no one is willing to file a PA until I’ve had 3 injections that don’t work and I have proof it stopped working in my recs. Proof eyelea(no response), Pavblu worse bleed. Proof vabysmo does! I can’t go another 2 months w/o medication. I’m terrified it’s never going to clear.
