It's been a year since I took my family there. I have really terrible eye sight (-8.0 or worse) and have always needed several adjustments to my glasses after I get them just to make them fit right. When I went to pick up my new pair, as soon as I put them on I could tell they were not correct. The staff didn't listen to me. They told me I needed to wear them for 5 days. I couldn't make it past 2 days because they were so awful and I felt like driving was not safe with my vision as it was, but they wouldn't listen to me unless I had worn them 5 days. Finally, after 5 days the glasses were still not working for me, they had me come in for a new exam. I ended up with a completely different prescription from what they determined the week before. When I got those glasses, they were also really bad. When I complained they treated me like I was this crazy Karen who was just trying to make their life miserable. We paid over $450 for those glasses. I went in 3-4 times telling them they weren't working for me. The front desk people would literally give each other side eye looks when they would see me coming. It was so uncomfortable to go there and I never got the help I needed. No matter how long I wore those glasses my eyes never adjusted to them. They made me feel so uncomfortable to go in and ask for help that I ended up putting those glasses away and have used my old pair to get by.
If that wasn't bad enough, we had another experience with our son. Both my husband and I wear glasses. Both of us ended up needing glasses when we were young, but didn't end up getting them until it was a major issue. So, we asked them to check our young children's eyes. We mostly just wanted to keep up on their eye care and get them glasses as soon as they needed them. The eye Dr was willing to do an exam on them but he had acted like we were just making things up since our kids hadn't directly complained about having issues. As he was examining my son he acted surprised that he actually needed correction and then he down played it. He told my son he needed glasses, but if he didn't want to wear them he didn't need to because the correction wasn't that much. Of course my son didn't want to wear glasses. Well, a couple months later, his elementary school had the Lions club come do a basic eye exam on each child. My son failed that exam and we were told his vision was poor enough to need glasses. Apparently, people at the Lions Club are more skilled than this clinic.
If you are interested in having good clear vision, I would go somewhere else. The people at this clinic don't seem to have much interest in correcting vision or treating people decently.
