The Brande-Saad Group Of Bedfordinc

Our eye place they are so good with us but our son

If I could give negative stars I would. staff member not the greatest. Although the state did pay for the services, lady kept on saying no line bifocal. glasses came had lined bifocal. I refused to take the glasses and the insurance is at a certain budget. Unacceptable. guess i will wait a year and go elsewhere. Bifocal is what I need, or bifocal contacts.

Dr Whitney Territo is a great doctor. I travel about 30 miles to see her. She is a low vision specialist. And they are also regular eye doctors. They take their time and make sure you understand what is going on with your vision. There prices are very compareble. Highly recommend this place!

I was told they're the only ones in my area that take Aetna Better Health Insurance (from the state). When I went down for the first time, they did my pretests for glaucoma and stuff, then told me to sit in the waiting room until the doctor was ready. They told me I could check out frames while I wait. So I did... for ALMOST AN HOUR! I thought maybe the doctor was being polite and waiting on me, so I sat there for another 20 minutes doing nothing. In this time, I notice that the old couple before me and the doctor are just chatting it up down the hall. So the doctor finally comes out and just motions for me to follow him back to the room. I hand him my glasses and explain that it's not my most recently prescribed pair, so my new "measurements" will be drastically different. He doesnt ask any questions about my eyes (i.e. I wear prism lenses) or give me a chance to go into such detail. He quickly shows me only SIX slides and kept asking me to read line 4, not bothering to ask which line was the SMALLEST I could read. There's like 5 letters on line 4- even if I cant see perfectly clearly, I still know the letters I read 30 seconds ago! I was out of the exam room within 15 mins, and aside from only having to pay $30 total, I was completely disappointed by the service here. I know it always takes a day or two to adjust to new glasses, but after I had them for a week or so I realized I couldn't see any better out of my new glasses than I could my 10 year old ones. Even now I still cant read signs and stuff that I should easily be able to see. And of course I never went back to complain-- I thought I could TRUST that the doctor knew what he was doing. Not to mention, they claimed that they called my house to tell me when my glasses were done. I definitely got no such call, and had to call them over a month after my exam to ask them if they were ready.

just rude, pushy went in early awhile back to look at frames and they said I needed to sign in. I said not yet - I was the only one in the office too. This was the second time so after they kept insisting I walked up to the window and told them to take me out of their system. Walked away, walked back and said btw take my husbands off too. Go to Laurel Eye or Everett Eye Care