The Bronx Eye Center

It is not premier in service to customers. I waited for over an hour to be seen (as well as at least 10 other patients) had to re-schedule to an 8:30AM appointment to hopefully avoid the wait and now just being seen at 10:00AM to start the process! Still have exams and to be seen by the doctor. I don’t care how much of an expert you are, have the courtesy of honoring people’s time. I imagine there are others that have to work as well. And the response was essentially “too bad”. The excuse was Dr. Sheindlin’s patient load is much more than Dr. Langevin (who I used to see) and quite frankly that’s just rewarding a lack of concern for your patients. Dr. Langevin did “great work “ (in the words of the doctor that saw me- not even Dr. Sheindlin) and did his best to be personable and care for his patients.

Love the Dr everyone here is beautiful to be specific Dr Shively hope I get his name I'm not petrified anymore didn't even notice when I got the needle in the eye..I recommend him to anyone else

The office is nice and clean and the doctor is really great my doctor goes there for eye treatment the only issue I have is the reception when you call and ask them to do something their nice at first on the phone but when you call back it’s like jekel and Hyde rude when I go there next week I will speak to a supervisor asap

i’ve been there three times for my mother who needed to see a retina specialist. She had to take tests and eventually get an injection. The doctor and staff are really so professional, patient and really know how to move effortlessly through the crowd. Dr. Sheindlin, Ebony, Stephon, Nico, the front desk and the other assistants really make it easier to come and get through the process. I don’t suggest coming if you just need a pair of glasses as an optical center will be faster however, if you need an excellent retina specialist, that is the place to go.

This place is absolutely horrendous. Save yourself the trouble and go somewhere else. I went in with my dad for an 11:50 a.m. appointment. We arrived at 11:10, checked in (his name was at the top of the list), and patiently waited an hour and a half before going up to the front desk to ask what was going on. Finally, a technician called us in for tests, which took about 30 minutes. Then he had us wait again to see the doctor. We waited another hour and 10 minutes before asking once more what was happening. Eventually, they brought us to the exam room—only for us to sit there for another 35 minutes before the doctor finally walked in. He took less than a minute to say everything looked fine and to come back in a year. Dr. Spencer Langevin is the doctor’s name—likely the only physician there, juggling hundreds of patients. We had an 11:50 appointment and didn’t leave until after 3:00 p.m. How is this considered normal? What’s the point of scheduling appointments if you’re just going to wait hours? This place desperately needs restructuring. If you go here, don’t plan anything else for the day. Very disappointed. This office gives healthcare workers a bad name. Not a single person here seemed to take their job seriously or show any respect for people’s time.