The Eye Center | LensCrafters - Wilmington

My first visit was a very positive experience. From scheduling and calling many times to confirm my insurance coverage with Zach. He was very informative and extremely patient with my many calls, texts, questions and concerns after years of being overcharged at other places. Carina was very professional and friendly and I was at ease with her during the testing. Dr. Walent was very professional, extremely knowledgeable and discussed everything during the exam including options regarding contact lenses and allowing me to make choices. I am very confident in the care I received and I will return for future care.

Dr. Walent and his team are excellent. From front and back of house the teams are knowledgeable and efficient. Best yet everyone is very kind. I have seen them for years and always have a positive experience here. I also rarely review anything but they deserve the shout out!

I was very pleased with the care I received at The Eye Center. I was a few minutes late and the front desk person was very kind about it, explained billing thoroughly and was very professional and personable. Both the patient care technician Zach and Dr. Walent were great. Very personable, explained everything they were doing and took time to listen.

I always have a wonderful experience at The Eye Center. Dr. Walent is superb—professional, thorough, and genuinely caring. The entire staff is friendly, accommodating, and makes every visit go smoothly. Appointments are always easy and efficient. I highly recommend Dr. Walent and his team!

I honestly cannot believe how amazing this crew is. Dr. Walent is so compassionate and caring and so darn intelligent. I have PTSD and being in a doctor's office has been so difficult for so many years. He has been understanding and reassuring and relaxing. I feel safe, listened to, and cared about when I am there. Oh. And he is so patient and understanding. When I am about to stress and not know the difference between "number one and number two." I just tell him. And he understands perfectly. We can go back and forth and try different things and take a break and go from one eye to the next and back again. Seriously. Literally these are the LEAST stressful doctors appointments ever. And the office managers (Mr. Smith) and the techs and everybody are so helpful. You can tell that they do not view this as a job. But as their way of helping people out. Especially in a way that is so life altering. I keep coming back EVERY year. And they have the images of my retina on file and I can see the differences (and lack of differences) through the years. I am definitely following Dr. Walent wherever he goes. (Oh. I didn't take a picture while I was there. But I did take a silly picture next door to send to my wife. So here it is. For engagement 😝)