Needs to improve on Customer Service drastically. Was not greeted/acknowledged when I walked in also Representative was very dry and seemed annoyed while attempting to check me in.
The Eye Clinic
About
Located at 1767 Imperial Blvd in Lake Charles, LA, The Eye Clinic is an eye doctor and optical shop serving the Lake Charles area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Superior Vision and Spectera are among the 10 vision plans accepted. 17 doctors are listed here, including Steven East, OD, Margaret Carter, MD and Jonathan Perkins, MD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (337) 478-3810 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1767 Imperial Blvd
Lake Charles, LA 70605-5362
Get Directions - Phone
- (337) 478-3810
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 1154
Worst experience with them, awaiting time 2 hrs both time, they don't have even single hospitality. First experience that my appointment was 3:30 pm and I went 3 pm then doctor meet was 5 pm, second time appointment was 3:30pm and i went 2 pm they take the entry in system and told me that pls sit here and doctor meet 5pm.. if they know doctor visit 5pm then they should inform in advance and don't enter in system. Should improve.....
Customer service needs improvement. When going to pick out frames I was not greeted with a warm welcome and it seemed like someone couldn't do their job without an attitude. First time trying to buy frames here an I'll never come back.
Timeliness is definitely not their Forte! my appointment was at 9:50 I walked out at 11:10 to have my eyes checked....WOW
Only leaving 5 stars because it won't allow me to leave 6. Complicated circumstances at work necessitated I have Lasik with little notice. Dr. Yokubaitis, Alexandra, Rebicca, and the rest of the team went out of their way to find time for my procedure with an already-full schedule, and it went smoothly. It was quick, painless, and I can see better than I ever have before. When my employer asked for a last-minute doctor's note and Dr. Yokubaitis was not in the office, he still ensured I was able to get one right away. I Highly recommend this team for anyone considering Lasik, not only for their experience and exceptional skill, but also for their above and beyond customer service!
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