This was my best optician experience since moving to Buffalo 15 years ago. I went for my annual + new frames/lenses. The staff was excellent, knowledgeable, and friendly. Good selection of glasses and lens options; my glasses were ready in a week. The new glasses fit great with their adjustments, they also adjusted my old pair and cleaned them up so they’re like new.
About
Thomas Turtle Opticians is an eye doctor and optical shop in Lancaster, New York, located at 5430 Broadway. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 11 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Doctors at this practice include Sean T Turtle, OD, Michael J Cieri, OD, Julie M Kirchberger-How, OD and David T Turtle, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (716) 685-4050 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
5430 Broadway
Lancaster, NY 14086
Get Directions - Phone
- (716) 685-4050
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 13
A big shout out to Ron & Katie in the Lancaster location. I’m snowbirding in NC and my frames broke on me. They were under warranty so I shipped them to the Lancaster office on a Saturday. They arrived on a Monday. Ron & Katie immediately changed out the broken frames for the new ones, inserted the lenses and Ron immediately walked them over to the post office for priority delivery. Glasses arrived on Wednesday and couldn’t be happier. Outstanding customer service by Ron & Katie and the entire Thomas Turtle team!
The optometrist is very friendly and put me at ease during my eye exam. There is a nice selection of glasses and the staff is helpful. I don't mind driving a bit out of the way for a trustworthy eye doctor.
Everyone I dealt with was very knowledgeable and friendly. They even caught a mistake in my script from the eye doctor and called to verify the correct prescription was ordered the first time. They are limited in what insurance coverage they take but offer other deals to help if needed
Unrecognized astigmatism ..learned that the hard way during dmv test. 1 month after prescription glasses. Push people thu for the $$.
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