Tidewater Family Eye Care

I wish that I could give them more than 5 stars! I have been here a few times and always leave happier than when I walked in. Dr. Dan goes the extra mile to care for each person. He is never in a rush and takes extra time to explain everything. The staff is top notch. Each one is pleasant and goes out of their way to be helpful. I wish every medical office took lessons from them. The gentleman in the front went out of his way to get me seen quickly because I was having a problem with my eye. He went out of his way to make sure the appointment time worked for my schedule and even offered to call me if other time slots opened. You will never go to another office after going to this one!

5 stars is not enough! This is a phenomenal practice. Randy squeezed us in on a Saturday because my son hit his eye and was complaining about changes to his vision. I called a few practices and Tidewater made an emergency appointment within 45 minutes which was just amazing. Dr. Dean has a great approach with younger kids and immediately had my son at ease. I am so grateful they were able to see us so quickly and they genuinely seemed to care. It is also just a really lovely and clean practice. The waiting room was calming and pleasant. Highly recommend!

I will not recommend to anyone this office. Very unpleasant experience communicating with the front desk representative , probably she is very fragile to my foreign accent , or maybe I am not her VIP client. Rude and arrogant front-desk lady creating a stressful, unwelcoming environment. Since the doctors themselves are great, it is likely that the practice management is unaware of the extent of this issues.

I have gone to many eye doctors, and until I found this office none of my previous eye doctors could get my prescription correct. Every time I go in to get my eyes checked, everyone is very warm and professional. I’ve never felt like a “number.” I’ve seen both providers and they’re extremely thorough; bonus for being personable. Highly recommend this office to anyone looking for an eye doctor!!!

Tidewater Family Eye Care in Edgewater is amazing and top notch! From basic eye care and exams, frame selection, and emergency visits, they do it all! Within the last year they have seen me twice for unfortunate eye injuries and got me in right away, without an appointment. Dean has a great sense of humor and puts you at ease. Front desk staff are professional and cordial. Really everything you could ask for in an eye care provider.