Todays Vision- Sharpstown

The Today’s Vision team represents among the highest levels of customer service I have experienced. The staff was quick on their feet and the Information needed was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly with deciding if I wanted contacts or glasses, minimizing the end to end time to process complex transactions among a number of parties that were there. Once again, What an amazing experience! how professional the staff was during my visitation. Customer service is obviously their strategy and it shows. I have referred others already. I have been coming here for the longest, the staff is just incredible and very kind. One more thing I would like to point out, they are doing amazing work with keeping up with the COVID-19 guidelines, the practice is nice, clean and the staff is putting their 100 percent in making it comfortable for everyone’s needs. Thank you Today’s Vision team! You guys are doing amazing and I would keep up the great work ! Despite the previous reviews of others, I definitely did not see any of that! The front desk staff and the doctors are one of a kind and their customers service demonstrates that. Thank you, Today’s Vision Team 🤩🤓 I am happy with my contacts !!!!!

Several members of my family and I have purchased our glasses here and with this chain multiple times in the past. I went in today to get one of my son’s lenses put back into his frames. The woman up front asked if they were purchased there, when I said no, she refused to help. She was rude, abrupt and completely unprofessional. Where’s the customer service? I went to a near by optical store afterwards where they were they graciously and without hesitation helped me. Today’s vision won’t have to worry about repairing my or my family’s glasses in the future because I’m never going back there.

Great family friendly environment. Dr. Lee has been my optometrist for over 10 years. The staff is always professional and they provide excellent service. I love the wide selection of designer frames.

I have been a patient of Dr. Frank Lee and customer of Today's Vision for more than 12 years. And I can only provide the highest rating in this review,and speak good things about them. I am glad to drive 35 miles to go to see them when I need to, because they are very professional, customer oriented, and I always get the best prices. Abraham

DONT GOTO THIS PLACE! Staff doesn't know what they are talking about and when you ask them something they have one answer "I'm new here". I got my prescription from them and they charged me $118. The Doc got so much attitude when i told her i will be purchasing my contacts from sams because they got better deals. After getting my alcon contacts i needed the doctor to fill out his info so i could send my rebate form. He denied to do that and told me he will contact his rep to make sure they don't charge him. So he left me hanging there with his little minions and went back to his office saying he got other patients to take care of when all i needed was his info so i could get my coupon from sams. Its been three days and this location never contacted me back. I AM NEVER COMING TO THIS PLACE AGAIN. DONT WASTE YOUR TIME!!!!