This used to be a great place before one of the ladies retired. Since then there have been several problems with my glasses that I wasn’t notified about. They also disclosed private patient information about a family member of mine to me while I was in for my glasses. I had them change my contact # on several occasions and they proceeded to break HIPAA and leave messages about MY treatment on someone else’s voicemail. Do not go to this place
About
Twin Value Optical is an eye doctor and optical shop in Willowick, Ohio, located at 34690 Vine St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 10 vision plans, including EyeMed, Superior Vision, Aetna Vision and Cigna Vision. Care is provided by Christopher Decastecker, OD. Walk-ins are accepted. Call (440) 946-6662 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
34690 Vine St
Willowick, OH 44095-5118
Get Directions - Phone
- (440) 946-6662
- Languages spoken
- Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 1:00 PM |
| Thursday | 10:00 AM – 4:00 PM |
| Friday | 10:00 AM – 4:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 31
The doctor was very thorough. He corrected a mistake another doctor made with my prescription and he was friendly. The selection is GREAT here. Usually I have so much trouble finding anything close to a decent frame for my high prescription which is -11. And I have a petite face and it's difficult to find something that is centered well on my face. The ladies there made it pretty easy and they were very helpful. The checkout process was fast and easy and the price for the exam and glasses was very reasonable considering I need all of the add ons for my high prescription AND I don't have insurance. I can't wait to get my glasses in and try them on. I've heard great things about this place and so far I've been satisfied and very happy.
One of the good Hidden optical places only the locals know about, off the beaten track. This time I had an office visit with Dr. Chris Decastecker, O.D.. He has a great Chairside manner, and is friendly and knowledgeable. It may be my geeky side coming out, but the visit to his high tech office was actually fun! No extensive pages of new patient paperwork! He just interviews you asking pertinent questions as you go through your exam. After a short visit with the Doctor, I had my wife help me pick out frames. I had a brief consultation with one of their fun and personable opticians, about what type of lenses I wanted, Anti-reflective treatments to help see in the dark and under 🌧 rainy conditions, and whether I wanted transitions built into my lenses. The optician went back to the office and said it would all be covered by my insurance. She said my new spectacles would arrive in about two to three weeks. From office call to out the door in about 30 minutes! We have literally dealt with this office for years! They have previously delivered and adjusted Good looking frames, on time, and on budget! Thanks Twin Value! We'll be back! 🤓
The doctor was very nice and, took care of me. I got an exam and, glasses. The staff is friendly and, have good customer service.
I love the staff at Twin Value. Doctor is so thorough, professional and nice. The staff are always friendly and they make sure you leave satisfied. They tell me what looks good on me and what doesn’t, which I really appreciate!
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