Please, for the well-being of your loved ones, do not take an elderly parent or family member to this clinic. My experience there was a nightmare, echoing the classic scam of exploiting seniors with the vans trips to the clinic for unnecessary procedures and billing Medicaid and and zero response when needed.
My mother was a patient at this facility. When she fell and I had to rush her to Jackson Hospital, they advised me to contact her primary doctor, Dr. Andux. I left four urgent messages with his assistant, but Dr. Andux never returned my calls.
For three agonizing months, I desperately needed their help. I visited the clinic three times, even standing directly in the doorway of the first office on the right, just past the waiting room. Despite my persistence, all I received were broken promises and outright lies from Mariela. I repeatedly tried to reach the "boss," Mayra, but she never returned my calls either.
The clinic's social worker, Belkys, is a complete disgrace. She operates an agency that handles passports and paperwork for Cuba, and her unreliability is so extreme that even the elderly patients in the daycare are reportedly afraid of her.
Take my advice: steer clear of this place, no matter how enticing their offers may seem. Your loved ones deserve far better care and respect than what this clinic provides.
