Fast service! I walked in as a new client and they adjusted my frames for free. I ordered replacement lenses and if it was in stock they would’ve been able to cut them then and there which is amazing on its own. They ordered them without any drama. Really nice local business.
Urban Eyes Optometry
About
Urban Eyes Optometry is an eye doctor and optical shop in San Francisco, California, located at 300 Sanchez St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 1 vision plan, including VSP. Care is provided by Lawrence Tom, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (415) 863-1818 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
300 Sanchez St
San Francisco, CA 94114
Get Directions - Phone
- (415) 863-1818
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 32
Overall a wonderful experience! I stopped in with my partner to choose glasses but ended up being seen same day by the doctor who made time. Considering that I was uncomfortable with my previous prescriptions, the doctor took time to explain each test to me and their findings. They provided some best practices for eye care. Most importantly, this doctor didn't try to sell me any products or services. Not once: the focus was on care! That being said, I was able to find three pairs of glasses that were unique, stylish, and fun. I can't wait to get them back. The front desk attendant walked my through my insurance benefits so I could make the best decision. Above and beyond care.
my contacts took over two months to arrive. delays are generally not a problem because your optometrist can make up the difference by providing free sample lenses during your wait, but this was 2 months and after the first few weeks they ran out of sample lenses I was cheerfully and confidently told three separate times the contacts would arrive "on Tuesday", with no acknowledgement of previous missed Tuesdays, the contacts finally arrived over a month after the first Tuesday in question. the very friendly staff's total nonchalance suggests this is not an unusual delivery timeline I eventually decided it would be nice to be able to see again and gave up and ordered from 1-800, _they_ managed to ship me vision within three days I no longer needed the contacts from urban eyes and asked to either cancel the order or receive a discount or at least some kind of explanation, I was told there is nothing they can do, everyone is dealing with supply chain problems I am not sure I believe this, 1-800 does not seem to be dealing with supply chain problems
Lawrence Tom is the best optometrist I've encountered in a half century! His brilliance cannot be overstated. He was a quick student, for sure, first at Berkeley and later at The New England College of Optometry. His graciousness is more than sufficient for the role. He has managed my emergent presbyopia by optimizing the refractive exam and recommending the right lenses, either eyeglass or contact lenses. His brother David, who manages the retail side, has been exceedingly helpful in picking the right frames and executing prescriptions flawlessly. They are a fabulous, unbeatable pair of brothers who run a fabulous, unbeatable business operation.
Have been going here for decades. It's family run and you become part of the family as a client. This is one of the best institutions in San Francisco in my opinion. A for example, David hand delivered to my house a pair of glasses he knew I needed in a pinch. Doctor Tom is extremely experienced and knows what is best for your eyes - even if the situation is complicated!
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