Vida Vision Next To Visionworks

The front desk technician, Shirlene, was fast and efficient with checking me in. The whole experience was easy and straightforward. Dr. Tate did a wonderful with the exam and explaining the process. I highly recommend and will be back!

The eye exam was incredibly thorough, I never felt rushed, and all of my questions about my vision and eye health were answered clearly. The staff was also professional and helpful. Highly recommend if you’re looking for a doctor who truly cares about precision."

Raquel was rude, and had an attitude. When she was asking for information I feel is personal I tried to give to her speaking low because other people were there too. I explained to her it was uncomfortable and she its not like they are paying attention. I said you never know and it still makes me uncomfortable. I don't feel secure. I made a suggestion that the company should come up with some kind of method. She started getting offended and talking about how long she been doing this and she know HIPPA. She made me not want to do business there.

I had my first appointment today at Vida Vision Gulfgate with Dr. Khawaja. She was very professional and took the time to go over all the issues I am having with my eyes. I can definitely recommend her. Also, the entire staff was welcoming and friendly.

Been coming to Vida Vision for 2 years. My usual vision insurance co-pay is $10 so I was surprised when my copay today was going to be $30. I asked them why the high price and they said that was now the ‘new co-pay’ amount for me. Turns out the retina scan/dilation is now a ‘requirement’ in their office—an additional $20. This was not the case in my two prior visits. What is really deceiving is that they were not going to tell me until they were going to take me to the back for the ‘scan’. I said I didn’t need a scan and asked if that was why I was being charged $30 and the receptionist came clean and said yes. I left before the exam. Very disappointed since they could’ve said that to begin with when I asked them and they didn’t. I checked my insurance policy again and it clearly states the co-pay is $10 and the retina scan is optional but if I choose to get it I will pay extra. This isn’t about the $20 extra but the fact that they were trying to charge an additional amount and didn’t want to be upfront about it. Please be aware of your insurance co-pay before visiting! I will be looking for a new doctor.