My husband was excited to try a local eye care office, especially as a first-time glasses wearer. My family goes here and has had positive experiences, so we truly thought this was the right choice. We also really wanted to support a local business, which makes this experience even more unfortunate. Unfortunately, his visit was disappointing. The bedside manner felt indifferent throughout the appointment, and the provider seemed offended when he asked questions about different lens options. He left the visit feeling uncomfortable and not very confident. He has since received his glasses, but they don’t feel quite right — they just seem “off,” if that makes sense. Looking back, I wish we had gone to a specialist in Peoria, especially for someone new to wearing glasses.
