I’ve been working in the area and came in June for an eye exam and everything was great, the staff treated me awesome, no complaints there. When it came time for payment Vision Care Associates had given me a price on lenses and I said OK, but I had for got my wallet and said I would make the payment tomorrow so they could start the ordering of my lenses. When I called them the next day to make the payment I gave them my credit card and all the info they needed. Well, I checked my CC statement a couple days later and it turned out that they charged me 70$ more than what they originally said it would be, but what made me upset was that no one bothered to call me and tell me that it was going to be more than what what they told me. That was VERY unprofessional of them and unacceptable and yes I did call and all they could do was apologize. 👎🏽 I was shocked that I even referred a coworker.
Vision Care Associates
About
Located at 1520 4th St NE in Watertown, SD, Vision Care Associates is an eye doctor and optical shop serving the Watertown area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Superior Vision and Spectera are among the 12 vision plans accepted. 13 doctors are listed here, including Keri Nebelsick, OD, Aaron Feser, OD and Jarrell Freitag, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-in visits are welcome. Call (605) 882-1818 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1520 4th St NE
Watertown, SD 57201
Get Directions - Phone
- (605) 882-1818
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 12:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 15
A lot of attention to detail! Asked me a lot of questions and genuinely listened and cared about my answers. This was the most competent eye clinic I've been to in years. Cannot say enough good things! If you're not going here, why the heck aren't you? Excellent! Best I've seen in many years.
this is the worst place I’ve been to get glasses… maybe they shouldn’t be so rude to customers… if you aren’t happy with your job by all means find another one… your job is mainly customer service…. I’ve had better service at McDonald’s…. never going back and will not recommend to anyone…
I had a great experience at Vision Care Associates with Dr. Micah Hoellein. The appointment was quick, accurate, and very thorough. Dr. Hoellein was professional, easy to talk to, and took the time to explain everything clearly. The staff was friendly and efficient, and I felt well taken care of from start to finish. I highly recommend Dr. Hoellein and Vision Care Associates to anyone looking for quality, reliable eye care.
In no way was the woman who answered the phone helpful at all!!! She didn't know the answer to my question and she sure wasn't going to find out. Her answer was "I guess I don't know, maybe"
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