Vision Gallery Optometric Center

I’ve been a patient at the Vision Art Gallery with Dr.Wong for years now. Dr. Wong and his staff are AMAZING! They are personal, knowledgeable, and professional. Dr. Wong ensures that his patients understand their unique eye health during each appointment. He takes the initiative to get to know his patients, and quite frankly, that is a RARE personality trait in the healthcare industry. I trust Dr. Wong and his team when it comes to my eye health, and you should too.

Update to my last review….nothing has changed. Dr. Wong and staff still rock!! We’ve been a Vision Gallery family for almost 20 years and couldn't be more pleased with the friendly staff and superior service we have enjoyed there year after year. From Dr. Nelson to Dr. Wong it’s been a great experience.

I called an eye center in Berkeley and they told me I was going to have to wait a MONTH to get an eye exam and an appointment to get new glasses. Here I called and got an appointment the next day :)). Fantastic COVID precautions, all of the ladies here are super nice and accommodating. Dr. Wong knows his stuff and is very friendly. I will drive the extra distance to come to Castro Valley to get the kind of service they provide here!

Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or unprofessional, probably both.

They were able to see me on short notice. (I did call before to check) The receptionist Star was very welcoming. Dr. Young was thorough with my dad and I and explained to us everything she would be doing and answered all our questions. The staff was efficient and I felt taken care of not only bc of the outstanding optometric care, but also bc the employees kept all areas clean, sanitized, and controlled foot traffic in the office. Thank you specifically to Mariana for helping me choose the best frames for me. All the ladies in this office are kind, welcoming, and helpful. Not your average health visit. Highly recommend