Vision Source

My visit with the Dr. is always hands down great! I had to call and go in to discuss glasses and order contacts. Jaime helped with pricing on my new set of a new brand Acuvue Oasys max that is now available in office. I do recommend them. Now drum roll for Ms. Jess I would give her 10 stars she was the most amazing patient and knowledgeable in helping with my glasses, prescription and going out of her way to explain and give me info on my contacts verses glasses. We decided on both options! Jess expressed sincere genuine care in the process of ordering I didn't feel rushed or I was asking to many questions. Thank you again! I do recommend the office to others

Customer service zero out of 10. There’s two white women that were working and it gave they didn’t want to help me and they skipped right over me. I had waited 20 minutes past my appointment time and nothing was said to me. Do not recommend. supervisor is just as bad. She’s VERY rude and didn’t solve one issue.

I was just in there today for contacts and as always excellent service from from you ladies much love

While picking up my new pair of frames from them I had them adjust my current frames and they broke them! They are refusing to replace them and after speaking with the “doctor” they are only offering 50% off a new pair of frames. The staff is very rude and unprofessional. Would give this place 0 stars if I could.

The incompetence of this staff amazes me. I was sure the service and quality would be much better than where I used to go (Walmart) but I was wrong! On January 2 2019 I took my son to Dr.Haws paid close to $300 of my hard earned money and they charged my insurance an additional $455. It is now Jan 23 and he still does not have his glasses. I called everyday to check on the status and the office staff would give me the run around blaming "the holidays" and the "lab" for it taking so long. But when I called my insurance company they said my claim was not submitted until Jan 15!! The billing dept did not order my sons glasses until 13 days after they took my money!? They were quick to take my money but slow to submit an order. This is absolutely unacceptable and ridiculous! When I called Dr. Haws office to ask for my refund the woman didn't offer an apology or anything. I DO NOT recommend this place was whatsoever! Go elsewhere to get eye exam and glasses. Sorry Dr.Haws, you are nice but your staff needs to go relearn how to do basic skills and manners.