Purchased this pair less than a year ago with all the additions you can think of and with another pair added, spent a fair bit of money which is beside the point. The lenses are separating and forming pockets of air inside which is not something I’ve seen after wearing glasses for 25 years and going through 12 plus prescriptions over the years. I have nothing against the staff working at the company as everyone was professional and nice but there is something to say about the quality of the product and a way to stand behind it. I was told that the purchase being made over 100 days ago and me not purchasing Insurance, there was nothing they could do for me. Well, insurance is there to protect you from breakages and damage. This is a quality issue. I take care of my glasses as they are on my face all day long. I clean them properly as I’ve always done with previous pairs. To say the least, I’m dissatisfied and disappointed as all I was offered as a solution was to purchase a full price set of 2 (not 1) lenses to fix this. Oh well, I’ll go someplace else next time.
Visionworks
About
Located at 4514 Oleander Dr in Wilmington, NC, Visionworks is an eye doctor and optical shop serving the Wilmington area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. VSP, Davis Vision, Superior Vision and Spectera are among the 7 vision plans accepted. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (910) 392-5522 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4514 Oleander Dr
Wilmington, NC 28403-5012
Get Directions - Phone
- (910) 392-5522
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | 1:00 PM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 133
Excellent experience from start to finish! The lady who also speaks Spanish was especially wonderful — very knowledgeable, kind, and patient. She made the whole process easy and comfortable. Highly recommend this location!
I had lost my glasses at the beach. I called to make an appointment, they got me right in, helped me contacts to at least get me home until my new glasses come in, they also shipped my new glasses to the store where I live, I was visiting from out of town and they were amazing and so super helpful. I would highly recommend them to anyone.
Great service l, friendly and professional staff. Explained insurance coverage and the bottom line cost so no surprises. Great selection of frames in various price ranges. Highly recommend.
Went early on a Saturday morning, in and out within 45 min. No hassel, no issues. Representative was friendly, knowledgeable and attentive. While servicing me, let other customers know how she was aware and she would be with them shortly. Yet not interrupting the quality of attention provided to me. Great job.
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