Visionworks

I had a very good experience with choosing my new glasses! I did not have to wait to be waited on. Associates were very friendly and answered all my questions Highly recommend! A+

As a new patient, and a new resident in Ohio State I was due for my routine eye exam; I googled and searched for a location or a provider; I found “Visionwork , See the difference !” from my search engine; I quickly directed my GPS ; on my arrival, I walked in to request for service without appointment on the same day! I was so desperate for my eye examination and prescription glasses; I was then told to schedule an appointment as a new patient and go and come on the following Monday; I was worried emotionally and I was scheduled for this appointment and decided to leave the premises;The General manager by name Raigene Thibaut immediately stepped in to approach me professionally whiles she was sitting on her chair, then prompted me not to go; “wait, don’t go!!” She said; “ we would take care of you!” ; “Thank you so much!” “I said that!” she started processing my treatment immediately and notified the doctor and the Visionworks team and technician; hence, I finally had the best treatment care for my progressive glasses; Can you imagine what the General Manager did again? In fact, she introduced me to a new primary care physician in Columbus by referring me and recommending that I should have and register myself as a new patient; I think Visionworks has what it takes to serve, to care, to understand, to empathize, to treat with all humility; I strongly recommend any one to join the team especially when I never had any appointments as a new patient and I was warmly received and treated like existing patient known for years!!!

It sounds like you had a wonderful experience at Visionworks! Here's a way you might express your feedback: --- I wanted to take a moment to share my overall experience at Visionworks Easton. The customer service I received was truly top-notch. The ladies who assisted me went above and beyond to ensure that I was well taken care of, and their dedication made my visit exceptionally enjoyable. I left feeling very happy and satisfied with my experience. I am so excited about my 3 new pairs of glasses. Thank you for such excellent service!

Had a huge selection, Raigene was so amazing to work with. Really took the time to help me decide on frames, breakdown pricing with my insurance AND was kind enough to adjust the glasses I currently have because she noticed them loose and crooked. I’ve had them so long I really didn’t notice but they feel like new again!

Dr Shah, Lyssa, Ms. Linda, and the receptionists are amazing! You will pay a pretty penny for glasses however you pay for the atmosphere in the service. I’ve been coming here for years and I absolutely love how I feel like family every time I come in.