Visionworks serves patients in Charlotte and the surrounding part of North Carolina from its office at 8020 Northlake Creek Dr Ste A. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP and Davis Vision (2 plans in total). 18 doctors are listed here, including Courtney M Dryer, OD, Jason L Hendrix, OD and Grant D Hill, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (704) 494-6832 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Never been on this side of town today and took a few wrong turns. I got to my scheduled appointment that was from 12:20 at 12:30. The Dr. was outside starring at me and the ladies inside said I had a 10 minute grace period which I was still within and rejected me. Horrible service go to the other locations.
Staff is rude for starters. Now understanding why you would cancel anyone’s appointment without speaking to them. I elected to not receive text messages to confirm my appointment confirm my appointment via email- so why would it get canceled? The receptionist was very rude? How does she even have a job?! And it’s evident from these reviews that she consistently has an attitude when questioned about doing her job! Very unprofessional. Not a place that I care to use my benefits or my hard earned money. I will be contacting the corporate office with my complaint. Edit- after calling customer service I was told that my future appointments were canceled after they were confirmed in the office. How is this company providing good customer service? Very distasteful. Don’t waste your time going here!
Amazing experience. Shaden was extremely helpful. She made the entire time there enjoyable and I highly recommend anyone to go to this location.
Taniasha and the staff is always so friendly 😊. It's such a pleasure working with her. Patience (with Tanisha ) is out standing!
Great experience! I initially had to reschedule my exam due to an employee call off, but the associate was super apologetic and quickly scheduled another for me. I went in for that exam and it went fast and everyone was very friendly. The associate that helped with the purchase of my frames was also great. My frames arrived a couple weeks later and they were bent so I took them back the following day. The same associate immediately offered a solution and I was in and out in less than 5 minutes. I will absolutely return and recommend this location to friends.
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