Visualize Optometry

Dr. Fritz. The very best of the best, I've been going here for more than 20 years,! My insurance was not in their plan, but I wouldn't go any other place than here, exclamation the staff is truly amazing. They're carrying their wonderful, you need to have an appointment or arrange for a walk-in, . The truth is you don't want anything but the very best, and this place, is the very best of the best in Albuquerque.

Fiancé walked in at 11:00am and was told they were accepting their last walk in client aside from that, they only accept the first 3 walk ins total for one day. They advise walk ins would be seen in between appointments. After about an hour of waiting, checked in with front desk for an estimated wait time and was told I could not be given a timeframe. Staff prioritize chit-chat and snack breaks in between clients - not taking clients back to be seen. Several people with appointments had priority, which is reasonable… After nearly 4 HOURS of waiting was FINALLY taken to the back to the by technician to get his eyes reviewed. They stated he was their last patient aside from that clinic hours close at 3:00pm (as in last client to be seen is no later than 3:00pm). A woman came in at 3:30ish to request a walk in visit and was refused/asked to come back at a later date and was provided referrals to another clinic. Store closing hours state 5pm. As for the ophthalmologist she was great came in and within 10minutes, performed a sports exam for boxing. Exam was conducted throughly, with dilation, after about 15-20 min was reexamined. Was told insurance was not accepted and it would be a cash fee of 102.49, was charged extra for provided required documentation which came to a total of 150.00*.

Came February 21 at 3 PM. They were closed their hours say 5 PM !!!!Wasted time and gas for nothing very unprofessional!! Now I know why they have a three star review

Very late review, I'm sorry. Stopped by in May 2024. Driver here looking for eye relief from an eye infection. They were kind of my last option, called and was told they only took a limited amount of walk ins daily but if I got there within a bit they'd take me. Very appreciative here for being helped out that day, had to keep rolling as I was only passing by and they were able to help me out.

Dr. Fritz saved my life by seeing my inter--cranial hypertension in September of 2024 when my previous drs didn't pay mind. As of today the pressure in my head is normal now. Will definitely be returning for my yearly eye exam. The only negative is sometimes the front desk are not very communicative to patients and to eachother. But otherwise I'm very thankful. Im a whole year late to posting this but still needs to be said.