Volunteer Vision Center serves patients in Knoxville and the surrounding part of Tennessee from its office at 4300 Chapman Hwy Ste 1. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). 6 doctors are listed here, including Steven Elliott, OD, Caroline Babb Poveromo, OD and Donald Connell, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (865) 577-2020 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently open — closes at 6:00 PM. Times shown in America/New_York. Holiday hours may differ.
Ophthalmologist and Optometrist were great. The one star was for front office staff, who was inpatient with questions. One of them was professional, but the other one was rude and made face (she thought it’s not seen). Not sure if it’s because it’s early in the morning, she’s grumpy, but it’s interesting to see this level of service.
I had an amazing experience here ! I recently got insurance through my work and was scared to pay extra fees and for over priced frames, but this place had none of that! It was super reasonable price wise even with insurance and the ladies at the front are very patient and explain everything without passing judgement. They don’t try to push anything unnecessary on you, and seem happy to help. The eye exam was also stellar, the doctor had me in and out quickly. The glasses I picked out came in a goody bag with a glasses case, cleaner, a microfiber cloth, and a pamphlet on eyewear care. The women up front also did many adjustments so the glasses sat on my face correctly and not crooked and were diligently doing so! I’ve been to other places and they don’t even ask for you to put the glasses on for adjustments let alone give you a goody bag!! I will be going here forever and ordering my contacts and glasses only from here !
Love the staff there! Hannah has been incredibly helpful with helping me find a cute pair of glasses for my 3-year old daughter. I accidently purchased a pair that is too large and they have been wonderful with ordering a few other samples for me to get an idea of fit, shape and look before purchasing another pair. It is "real fun" taking a 3-year old in a eyeglass store and the little tornado is pulling everything off of the shelves. Hannah simply smiled, understood and was so kind about it. Thank you!
I love this place! I am always made to feel welcome and everyone is so kind. The appointments are quick and easy with plenty of care given. I walk out feeling assured that I have been given the best care. The office staff is seriously so sweet. I have been to several different eye doctors who I felt didn’t care or were extremely rude, but my experience has been so positive here. I will continue to go here for as long as I live in knox!
I've always used them for my Daughter Liza's eye care and they are fabulous and great with her eye care. Now I'm using them also and I love the way they treated me. The eye Doctor was great and explained everything to me and the ladies at the front desk are the nicest and they treat you very well and help you with anything you need help with. Thanks to all of you at Volunteer Eye care in the Chapman Highway office and I highly recommend you all to anyone.
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