Dr. Arnold Cummins’ habitual inability to arrive to work on time while keeping patients waiting with no apparent concern about it is baffling. Additionally, the fact that I wasn’t able to schedule an appointment prior to a week in advance because the doctor does not know his schedule “that far out,” requiring me to call every few days and pester Ashley is ludicrous. He needs better time management and organization. Apparently he answers to no one and has no care for others’ time. The “traffic” excuse is weak. Leave your house earlier! It is not that hard to get to work at 10am, especially when everyone knows there will be “traffic.” When I arrived with my children for our scheduled appts at 10:00 on the dot, we were told the doctor was “stuck in traffic” and would not be there for at least another 30 minutes. At 10:45, we were told he would not be there until 11:30, again citing “traffic.” I am not sure if “traffic” is code for something else, but his tardiness, which occurred at our last appt a year ago and my other children’s appointments, cost my son 2 hours’ pay, an entire day scrambling for a new doctor, and had I been late, I would have still been charged the full rate, not a prorated one. The doctor’s lateness, however, does not afford me a discounted rate for discounted performance. I obviously left and will be taking my business elsewhere. The other staff is friendly, but the doctor is seriously sub par. 👎🏽
